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Bugs
10 years ago

Charles wrote:
Can you just ignore the old price completely?


Hi Chuck,
The Sales Campaigns plugin completely ignores the old price.

Charles wrote:
Or even better, give us the option to select which price to base the discount off of (old price or price).


Unfortunately in the current version of the plugin this is not possible.

Charles wrote:
Then this can work for a lot more use cases.  The fact that the native discounts of nop are based on price (not old price) does make me look at your implementation (by using the old price as part of the formula) as a bug.  


Like I mentioned previously, the plugin is not using old price at all. Only the products which has old price = 0 are taking into consideration. And the Sales Campaigns discount is applied to the product price, just like the nopCommerce discounts are.

Hope this helps!

If you have any further questions, please do not hesitate to ask.

Best regards,
Hristian Dimov
Nop-Templates.com

10 years ago

vikramkashyap_bigsmile wrote:
I have downloaded this Widget, however when I try to install the plugin it gives the following error...
"There was an error parsing the query. [ Token line number = 7,Token line offset = 1,Token in error = CREATE ]"


I have already installed Seven Spikes Core Version: 3.30 and I am using 3.30 of nopCommerce. Am I doing something wrong....


Hi vikramkashyap_bigsmile,

I guess you are using SQL Server compact edition which is not supported by the plugin.
Please use SQL Server 2008 or above.

Hope this helps!

Best regards,
Hristian Dimov,
Nop-Templates.com

Bugs
10 years ago

deselt wrote:
The scheduled task does not seem to be running correctly.
It sand messages if I executed it manually but the schedule
showing error message in log. I try updated for latest version but did not help.

An error occured while running the CustomerRemindersTask

System.NotImplementedException: The method or operation is not implemented. at System.Web.HttpRequestBase.get_UserLanguages() at Nop.Web.Framework.WebWorkContext.GetLanguageFromBrowserSettings() at Nop.Web.Framework.WebWorkContext.get_WorkingLanguage() at SevenSpikes.Nop.Plugins.CustomerReminders.Services.AbandonedShoppingCartReminderRule.(Customer , IList`1 , Int32 ) at SevenSpikes.Nop.Plugins.CustomerReminders.Services.AbandonedShoppingCartReminderRule.GetCustomerReminderInfos(TimeSpan conditionMetDateEarlierThan, TimeSpan conditionMetDateLaterThan, Int32 storeId) at SevenSpikes.Nop.Plugins.CustomerReminders.Services.RemindersProcessor.() at SevenSpikes.Nop.Plugins.CustomerReminders.Tasks.CustomerRemindersTask.Execute()


Hi deselt,

This actually is a nopCommerce bug. Unfortunately none of the scheduled tasks will work with "Automatically detect language" setting enabled.

I suggest you to turn this setting off so that the scheduled tasks will be able to run without errors.

P.S. We will report this bug to the nopCommerce and hopefully it will be fixed in the new version.

Hope this helps!

Best regards,
Hristian Dimov
Nop-Templates.com

10 years ago

ellerlor wrote:

You wrote "Also check how often the Reminders scheduled task is run. I would advice you to run it every hour" how can I do this?

About the missing resources I've checked and cleared the cache but nothing seems changed
Have a look of the resources name:
In italian
Italiano  sevenspikes.plugins.customerreminders.admin.submenus.managereminders  Messaggi Reminder
Italiano  sevenspikes.plugins.customerreminders.admin.submenus.remindermessagesreport  Rapporti reminder
and in English
English  sevenspikes.plugins.customerreminders.admin.submenus.managereminders  Manage Reminders
English  sevenspikes.plugins.customerreminders.admin.submenus.remindermessagesreport  Reminder Messages Report


I use nop 3.2
I know is quite a mess but I hope you can help me :-)

Lorenzo


Hi Lorenzo,

You can check the Customer Reminders Task in System -> Schedule tasks.

Please update the plugin to the latest version following this article.

If this doesn't help - please send an email to our support with link to your site and admin credentials so we can investigate what the problem is.

Hope this helps!

Best regards,
Hristian Dimov
Nop-Templates.com

RJM wrote:
Hi!

I am really liking this product -- has some serious potential! :-)  However, in working with it for the first time, I think that I've uncovered a slight problem. I have a 50% (test) discount set for a particular item and all work fine in "stand-alone" product mode, but when appearing as an item within a group, the discount appropriately displays but the banner does not display at all - regardless of where I try to place it. Am I missing something? Please advise and thanks in advance for your help!

RJM


Hi RJM,

I am not sure that I understand exactly what your case is. Are you saying that you want to see a countdown timer somewhere around the Black iPad (which is part of a grouped product and is discounted) in this link?

Thanks

Bugs
10 years ago

jkrauss wrote:
We just installed the sales campaign plugin and discovered that products that exist in multiple categories do not appear in the preview list. Example if a shoe exists in apparel and under foot wear the sales campaign ignores this item. We have also tried adding the item manually to the override tab without success. Please advise.


Hi jkrauss,

I just tried to run a campaign on a products which are in 3 different categories and it doesn't ignores them.
The campaign only ignores products which already have an old price different than 0.

P.S. - We have answered to your email from our support account. Please don't duplicate posts.

Best regards,
Hristian Dimov
Nop-Templates.com

10 years ago

[email protected] wrote:
Im just playing around with the HTML Plugins module for the first time and had a quick question.  Is there any reason that the Plugin only has 24 Widget Zones enabled by default?  I un-commented out all of the other zones within SupportedWidgetZones.xml and they all seem to work.

Is there any negative impact on leaving everything un-commented so that my (admin) users can add html wherever they want?  It seems much more functional now but I figure it must be this way for a reason (reliability, performance, etc.)?

Thanks.


Hi [email protected],

We thought that it will be better to comment most of them as the dropdown with the widget zones would be bigger, but later we decided to uncomment them ( in the new versions of the plugin ).

There is no negative impact as we cache all widget zones and no calls to database are made for "empty" ( no html widgets in it ) widget zones.

Hope this helps.

Best regards,
Hristian Dimov
Nop-Templates.com

errors in log
10 years ago

joster wrote:
Hello-

After using the customer reminders plugin successfully for a few weeks, we are now getting errors in log:


Hi joster,

There might be hundreds of reasons for this timeout error. Please send an email to our support with link to your site so we can investigate what the problem is.

Thanks.

pvinit wrote:
I will check. Moreover, how can I modify template's product table html markup to match with my custom product table markup?


Hi pvinit,

Unfortunately the template could not be modified.

Best regards,
Hristian Dimov

Prokey wrote:
In the system log, many errors are generated with the following exception:

...

Please, help.

Thanks.


Hi Prokey,

Can you tell me what version of nopCommerce & plugin version you are using?

Thanks.