Profile: Support
User posts
10 years ago
Hi T.ENT,
Thank you for reporting this issue. We have fixed it in version 3.3 and uploaded on our site.
If you need to integrate the fix you need to download the theme again and replace the following folder with the one from the downloaded package.
\Plugins\SevenSpikes.Theme.Allure
Best Regards!
10 years ago
New bug: When you only allow customer reviews on certain products, the css formatting on category/sub-category pages causes the products rows to display incorrectly.
The review stars makes the products box a little taller and that messes up the next row.
This is a problem for me because I will only be allowing product reviews on certain items.
The review stars makes the products box a little taller and that messes up the next row.
This is a problem for me because I will only be allowing product reviews on certain items.
Hi Thomas,
Thank you for your feedback. It was indeed a minor issue that we have fixed and uploaded on our site.Can you please download the theme again and replace the following files with the ones from the package:
Themes/Allure/Content/css/480.css
Themes/Allure/Content/css/768.css
Themes/Allure/Content/css/980.css
Themes/Allure/Content/css/styles.css
If you have made any modification in these files, you should merge them in the new ones. But I believe all your changes are in the custom.css file.
Best Regards!
10 years ago
I just uploaded an image that was over 1000px height and width and I am getting the error still.
Something called "mousetrap" is sizing the cloud zoom-inside box to 523 x 509. This is preventing it from using the whole space of the product image box for the zoom.
Something called "mousetrap" is sizing the cloud zoom-inside box to 523 x 509. This is preventing it from using the whole space of the product image box for the zoom.
Hi Thomas,
There should be no issues with the image zoom if the picture is 1000px wide and height. If you have a look at our demo the size of the image picture is 700 x 700 and the cloud zoom works fine. Can you send us a link to your website so that we can have a look and the Cloud Zoom settings from the administration so that we can compare them with the default ones.
Best Regards!
10 years ago
I didn't realize that correcting that would require a lot of work. I hope you will be able to resolve this for me. I'm looking to get these changes made and then be done with it for a long time.
Thanks for all the support.
Thanks for all the support.
Hi Thomas,
We have replied to you in the following forum post.
Best Regards!
10 years ago
I'm a little familiar with css and have been able to make very basic changes without having to ask. You guys have been very helpful so far and I really appreciate it. I do not want to change much and once it is done, I wont be making any changes for a very long time. I just need to make it work for my customers and clients.
All I want is for the category/manufacturer/filter column to be put on the left side of the screen.
When using the above code, that column just does not "disappear" when reducing the screen size, as it does when the column is on the right side.
All I want is for the category/manufacturer/filter column to be put on the left side of the screen.
When using the above code, that column just does not "disappear" when reducing the screen size, as it does when the column is on the right side.
Hi Thomas,
You had a typo in the code pasted. There was a missing ";" Can you please try the following one:
@media screen and (min-width: 1001px){
.product-details-page .overview {
margin-left: 620px;
margin-right: 0;}
}
@media screen and (min-width: 769px){
.ui-tabs, .gallery {
float: left;}
}
@media screen and (min-width: 769px){
.product-details-page .overview {
float: right;}
}
.side-2 {float: left;}
.center-2 {float: right;}I have tested it and it works both when you have the tabs integrated and when you have them disabled. It works also on the category page as well.
Please let us know if there are any issues with it. If so it will be best if you can send us a link to the website so that we can investigate further.
Thanks!
10 years ago
Hi,
We have already answered to you in some of your previous posts. You can do the changes you want in a similar way to when the tabs are integrated. Please note that we did give you guidelines for the changes you want to implement, but customizing the whole theme and making changes to it is something beyond the scope of our support. You should be familiar with html and css in order to make all these changes.
If you have any issue though, do not hesitate to contact us again!
Hope you understand!
10 years ago
Thank you for your feedback. This is a typo with the resource name. You can easily fix it if you add the following two resources with the following values:
key: sevenspikes.themes.playground.common.goto value: Go to ...
key: sevenspikes.themes.playground.common.gotopage value: Product's page
This worked but it doesn't look like it was corrected in 3.3.
Thanks again guys for the great support!
Hi Thomas,
We have fixed that in 3.3 recently and uploaded on our site. If you want you can download the theme again and replace the Themes/Allure/Views/Order/Details.cshtml file with the one from the package.
Thanks!
10 years ago
Hello,
I was wondering if it is possible to replace the generic Related products setup with the anywhere sliders? I'd like to still display the link/image to the related products but with the nop anywhere slider format. Is this possible?
I was wondering if it is possible to replace the generic Related products setup with the anywhere sliders? I'd like to still display the link/image to the related products but with the nop anywhere slider format. Is this possible?
Hi JesseM,
You should use the Nop JCarousel plugin which have this feature to display the related products in a carousel. You can have a look at our online documentation
You can have a look at the following demo whit a jcarousel with related products enabled.
Hope that helps!
10 years ago
Can the popup contain upsell or related products associated to the product added to the cart?
Hi Oakstone,
Unfortunately this is not possible currently with the Nop Ajax Cart. Related and Products Also Purchased can be displayed in the Nop Quick View popup. But I think is a good idea if we can show related products or cross sell products on the dialog which popups after adding a product to the shopping cart.
You can suggest this idea in our user voice portal and we will put it on our roadmap.
Thanks for the suggestion.
10 years ago
The theme is working good on PC, but when I view my site by my phone and click the Menu button, there is only a "Close" title, I can't see any other categories. Can anyone help me about this? THX!
Hi Jackie,
I am pasting the answer here as well so that other customers can benefit from it too. The issue was that the "Enable Mega Menu Responsive" option was not checked in the administration of the plugin. In our latest version 3.3 of the plugin, this option is removed and the Nop Mega Menu is responsive by default.
Thanks!
