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9 years ago

gloriagloria wrote:
Hi,
I see your beautiful theme and I want to buy. But I see also some bugs.

1) pop up info articles in basket is very big and in responsive version make a bug, not possible go to basket: http://quirktools.com/screenfly/#u=http%3A//themes.brooklyn2.nop-templates.com/&w=320&h=640&a=38&s=1
If you try purchased a product to see the problem.


Hi gloriagloria,

The tool you are using does not show you a real test scenario as it just lowers the screen resolution but doesn't inform the server that this is a mobile device. This causes the Ajax Cart plugin to be integrated while it shouldn't be on mobile devices. On Mobile devices the Ajax Cart plugin is never integrated and no popups are being shown. Actually on mobile devices you will be either redirected to the product page (if the product has any attributes) or you will see a message that the product is added to the cart if the product does not have any attributes.
So I would suggest you to open the page with a real Galaxy S3/4 phone and you will see that there won't be any problems.
We will advice on the other points in a separate post.

Bugs
9 years ago

baloghc wrote:
I understand that. We were hoping that we could use the functionality of the Ajax Filters while also being able to search by tags. Is this possible?


Hi baloghc,

I guess you are using an older version of the Ajax Filters that is why it is not working.
There was an issue that we fixed. The problem was that the Search in Descriptions setting on the search page was't used for the tag. Now if you check search in description it will search in the Tags as well and it is now consistent with the nopCommerce search functionality.
Please let me know if everything is ok after the update of the plugin.

9 years ago

Kim Schröder wrote:
Hi

First i'd like to say in my opinion Ajax filter is just superb, it works great, fast and reliable. But according to a wish of our new customer we hit the edge of posibility of Ajaxfilter. It found out that this plugin hooks into product-searchfunction, witch we tried to extend because of the wishes of our customer. We have to be able to search a product, according to its specificationattribute option values through the search function (not filters). but since that plugin catches the search request and processes all the rest, i don't see a possibility to extend either the storedprocedure or the linq-expressions for a extended search capability.

Do I overlook a certain setting or isn't it possible respective would it be possible to add search capability to find a product at there specAttributeOption-values?


Hi Kim Schröder,

As far as I understand you don't want to use the Ajax Filters on the search page and use the nopCommerce search on the search page.
To do this you just need to disable the Ajax Filters on the search page and then the default search page and search functionality will be used.
There is a setting in the Ajax Filters Settings page called: Show Ajax Filters on Search Page

Please let me know if this is what you wanted!

9 years ago

Deon wrote:
We have been using the Lighthouse theme successfully until the upgrade to nopCommerce 3.60.  Now there is a problem displaying the product information.

One is able to follow through all the categories down to a product.  When selecting the product, the errorpage.htm displays instead of the product page.  This occurs with all the products in the database.

Where can I look for the problem?
Deon


Hi Deon,

You can see the error in the administration System -> Log.
The details of the error should give you a clue what is wrong.

Bugs
9 years ago

IvanSlater wrote:
I see, but once your plugin are sending e-mails, you have to check if everything is fine before send it. It is a simple check that makes all customers happy when receive your sent e-mails without errors.

You are the last process, so some validations are always welcome.

Think about it.

Ivan.


Hi Ivan,

I guess that by "some validation" you mean your custom logic validation.
The picture service is responsible for such validation not our plugin. We use to to get the urls to the picture and we assume they are correct. Otherwise we should make validations everywhere is the code. My advice is to add some logic into your implementation of the IPictureService and check if you are in the context of a scheduled task. If so then you should not use cdn urls but use http:// instead. This way when the scheduled task of the reminders is run the code will return the correct urls.
I hope this helps!

Why don't you always add http:// in your picture urls i.e http:////cdn? I guess the email clients will recognize them this way.

9 years ago

Innovapps wrote:
Hey,

i got a problem with my Ajax Filters. 

If i try to filter any results the server reponses always with a status 500 (Failed to load resource: the server responded with a status of 500 (Internal Server Error)), this happens on the "getFilteredProducts" method.

I can't debugg the site very well because it is aleready live on a test server, but the nopcommerce log gives the following infomation:

"The given key was not present in the dictionary


System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary. at System.Collections.Generic.Dictionary`2.get_Item(TKey key) at
ASP._Page_Themes_TC_Views_Shared__StockInfo_cshtml.Execute() ... "


Do you have any ideas whats the problem? I already tried to uninstall and install again, also replaced the plugin with a other version. 


Best regards,
Govinda 




Hi Govinda,

The fastest way to see what is wrong and advice is if you submit a ticket providing your nopCommerce version and url to your store.

joster wrote:
You're right. I didn't get the point. First you said "technical obstacle"...in my mind, obstacles must be leapt over, bypassed, or conquered. Then you said "technical problem"..problems are meant to be solved.

I initially tried to ask you what changesets to 3.50 were made that prevent you from being able to add the same functionality to 3.40 version of the plugin. In my mind, I do not see why I cannot implement whatever changes were made in 3.50 into my 3.40 version, which would then make it compatible with your newer version plugin...but you did not answer it.


Hi Joster,

I don't know how to explain this to you either "technical issue", "problem" or whatever you would like to call it. The problem is that there are some incompatibility issues that cause the code to throw exceptions in some scenarios which are beyond our control. As you know we depend on nopCommerce as we create plugins for it and we don't have full control over the web site's configuration. nopCommerce itself is based on ASP.NET hosted in IIS and we can't make any changes to the IIS server configuration nor we can't expect our customers to do so. 
Anyway the good news is that we decided to make these changes for you in nopCommerce 3.4.
But you must know that there is a known issue if you are using IISExpress and you have your trace logging enabled (which is enabled by default). There are no problems on IIS server, which is used to host nopCommerce, so it won't affect any site in production. But in some cases this may not work on IISExpress. Of course it can easily be fixed if you disable the Trace logging in IISExress, which can only improve the performance. If you ever see this error during development "Unable to cast object of type 'System.Web.Hosting.SimpleWorkerRequest' to type 'System.Web.Hosting.IIS7WorkerRequest'" then let us know and we will tell you how to fix it on your local machine.
The bad news is that you need to renew your license in order to get the latest version of the plugin for 3.4. This is how our licensing works and all updates after the license has expired are not going into your package.

Bugs
9 years ago

IvanSlater wrote:
Hi there!

I'm using the Abandoned Cart with token ShoppingCart.ProductsWithPictures. Everything goes fine, except that we have a CDN plugin installed and it replaces all images URL to (//cdn...) making broken links (e-mail providers dont translate the // to http protocol) so, I have to ask you guys to verify all image urls (after you call geturl from product image service) and insert http prefix on this case.

Your plugin is great but this "bug" is annoying.

Can you help? 

Version 3.3.974.14305

Thanks!


Hi IvanSlater,

I don't think the plugin needs to make such changes to the urls.
The plugin just uses the IPictureSerice methods to get the picture Urls.
So I think this is something that you need to correct in your implementation of the IPictureService.

joster wrote:

OK, so your company could not even be hired to make the customization because it is too difficult for you?


Hi Joster,

I don't think you got the point here.
The changes are not difficult they are just not possible to be done in 3.4.

joster wrote:
I mean...if you are just looking for a way to get paid for adding the feature into an older version, I will pay for the renewal to the license...but I have no intention of upgrading my nopcommerce version number.


Hi Joster,

It is not a matter of paying for it. If we were able to do it we would but as I said it there is a technical problem in nop 3.4 that doesn't allow us to do it there. I don't want to go into technical details as I think you got the point here.