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Profile: SDobrev

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Hi,

It is possible this error to be caused by version mismatch between the Core plugin and Traction plugin.

Update the Traction theme plugin to the same version as the Core plugin.

7 years ago

Hi,

Yes, this is by plugin design.

To use any functionality in the administration which is added by our plugins the user should have Manage Plugins permissions.

This is a nopCommerce limitation because there is only Manage Plugins permission. Here you will find out more information.

7 years ago

Hi,

The user should have "Manage Plugins" permission in order to see the Rich Blog tabs in the administration.

Hi,

You have to update the Core plugin and the CloudZoom plugin.

Please note all of our products are depending on the Core plugin and if you are using too old version it is possible to have problems after the updating the Core plugin. In that case, you will have to update the whole theme.

Hi,

You can download the latest version of the products from the My Downloads page.

Just select your nopCommerce version and click on the Download link.

7 years ago

Hi,

Could you please submit a ticket and provide admin credentials to your site so we can investigate this issue?

Thank you!

Bugs
7 years ago

Hi,

Which nopCommerce version are you using?

On the Prisma demo site, the CSS bundling is enabled and there is base64 images in the css.

Please submit a ticket with URL to your store and if it is possible FTP access so we can investigate this problem.

Bugs
7 years ago

mdlyen wrote:
I'm having difficulty getting the custom preset color to work.  It remains grey and doesn't bring up the color picker when clicked on.

Also, all the textures look grey and cannot be selected.

I have tried on both Chrome and Firefox without luck.


Hi,

Please submit a ticket and provide admin credentials to your store so we can further investigate this issue.

Hi,

If you delete the products from the database most probably you will encounter a lot of exceptions.

There are relations between the products and orders, customers, etc and if the product is null this will break the nopCommerce logic. This is why the nopCommerce uses soft delete.

Hi,

Please submit a ticket with FTP and admin access to your site so we can check what is wrong.