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Responsive Select Menu not closing on Android 2.xx devices

ehubcap
10 years ago
#7718 Quote
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Hi Support, i been testing my Motion on a HTC incredible Android ver: 2.3.4, however the select menu is displayed by default and wont close.
I did check for the issue on the demo stores at
http://themes."theme".nop-templates.com/
and it replicated there also, (at least on the motion and nitro themes), could you look into this please/ it seem that earlier android's snub at the
 <meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=0, minimum-scale=1.0, maximum-scale=1.0">
, I tried several approaches but nothing appear to remediate the problem
Thank you
Guest
10 years ago
#7741 Quote
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  • 70
ehubcap wrote:
Hi Support, i been testing my Motion on a HTC incredible Android ver: 2.3.4, however the select menu is displayed by default and wont close.
I did check for the issue on the demo stores at
http://themes."theme".nop-templates.com/
and it replicated there also, (at least on the motion and nitro themes), could you look into this please/ it seem that earlier android's snub at the
 <meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=0, minimum-scale=1.0, maximum-scale=1.0">
, I tried several approaches but nothing appear to remediate the problem
Thank you


Hi,

thank you for pointing out this problem!

We are currently working on it, so could you tell us a couple of things that would help us determine what is causing it:

1. In what browser do you see this problem  ?
2. Have you tried several browsers on your device ?
3. Does the problem persist in both landscape and portrait modes ?
4. Have you tried on other devices with Android 2.x ?

Best regards!
Regards,
Aleksandar Ivanov
Nop-Templates.com
ehubcap
10 years ago
#7750 Quote
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  • 43
Thank you for responding support.
•  I tried the sites on every major browser, Opera, Yahoo, Google, same result, the nav wrapper menu is stuck to the viewport, it appear as soon as you open the site url, furthermore, tapping the back link doesn’t work either.
•  I checked the demo themes out Nop-Templates site, same issue there
•  Flipped the device to landscape, not helping
For comparison I tested http://www.CARID.com and the site works flawlessly on same said android HTC incredible.
I concluding that somehow there is a bug in the theme views that need to be corrected
What’s your take?
Advise
Thank you
Jose
Ehubcap.com
Deni
10 years ago
#7786 Quote
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ehubcap wrote:
Thank you for responding support.
•  I tried the sites on every major browser, Opera, Yahoo, Google, same result, the nav wrapper menu is stuck to the viewport, it appear as soon as you open the site url, furthermore, tapping the back link doesn’t work either.
•  I checked the demo themes out Nop-Templates site, same issue there
•  Flipped the device to landscape, not helping
For comparison I tested http://www.CARID.com and the site works flawlessly on same said android HTC incredible.
I concluding that somehow there is a bug in the theme views that need to be corrected
What’s your take?
Advise
Thank you
Jose
Ehubcap.com


Hello,

The problem with MegaMenu in Android 2.3.x was fixed and you can update your themes.

Best Regards!
Best Regards,
Mladen Staykov
Nop-Templates.com
ehubcap
10 years ago
#7793 Quote
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Thank you Deni; question:
Will this fix require updating the Theme, pluging packages or just the megamenu plugin?
Deni
10 years ago
#7799 Quote
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ehubcap wrote:
Thank you Deni; question:
Will this fix require updating the Theme, pluging packages or just the megamenu plugin?


Hello,

You must update these files:

~Themes/Motion/Content/css/styles.css
~Themes/Motion/Content/css/mobile-only.css
~Themes/Motion/Content/scripts/Motion.js
~Themes/Motion/Views/Shared/_Root.Head.cshtml

Best Regards !
Best Regards,
Mladen Staykov
Nop-Templates.com
ehubcap
10 years ago
#7800 Quote
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Thank you Deni, I was waiting for you answer.
I also was guessing... this will be hard.. and indeed it is.
I already had edited the code at
~Themes/Motion/Views/Shared/_Root.Head.cshtml
because obviously there is where it reside and is parsed first, however the the whole
~Themes/Motion/Content/css/styles.css
file... oh boy!
Well on the bright side, if this fix the bug, it will be worthwhile

Thank you again Deni, good effort, good job
Jose
Deni
10 years ago
#7801 Quote
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  • Moderator
  • 389
ehubcap wrote:
Thank you Deni, I was waiting for you answer.
I also was guessing... this will be hard.. and indeed it is.
I already had edited the code at
~Themes/Motion/Views/Shared/_Root.Head.cshtml
because obviously there is where it reside and is parsed first, however the the whole
~Themes/Motion/Content/css/styles.css
file... oh boy!
Well on the bright side, if this fix the bug, it will be worthwhile

Thank you again Deni, good effort, good job
Jose


Well,

Don`t worry, you do not need to change the whole styles.css, just add this peace of code:

.android23 #goToTop {
    display: none !important;
}

Best Regards,
Mladen Staykov
Nop-Templates.com
ehubcap
10 years ago
#7844 Quote
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  • 43
The issue have been corrected with these patches Deni, thank you.
Now I'm checking functionality for devices that run under user agents that encompass viewport sizes between 240 and 320 width in portrait mode like the BlackBerry Curve 9320, HTC Wildfire A3333, Samsung Wave, Sony Ericsson Xperia Mini etc.
ehubcap
10 years ago
#8100 Quote
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The issue reappears on Nop Traction Responsive Theme, can you look at and let me know when a solution will available