Ajax Filters are not shown

Hi,
I do not understand why ajax filters are not displayed.
The site uses your Brooklyn theme.
There are nopCommerce filters in the category page, even though the div containing them (class product-filters) is hidden by your css.
But the view of your filters is not rendered, the settings seem correct, but as you can see it now you can not see it anymore.
Which parameters are used to show filters?

Greetings,

can you please clarify which filters do you want to show - the AjaxFilters or the default filters that are hidden as you said with CSS?

If you have enabled your AjaxFilters from your theme administration -> Nop-templates -> Plugins -> AjaxFilters -> Settings, then they normally appear in the left column.

The default filters that are hidden by default appear right column above the product grid on the category page.

Also could you please provide us with a link to your site so we can investigate the issue.

Hi,
I want to show AjaxFilters, which instead are not rendered.
These are the settings:
http://demo.tadsolutions.it/SmartShop/Content/ajax_filters_settings_1.jpg
http://demo.tadsolutions.it/SmartShop/Content/ajax_filters_settings_2.jpg
http://demo.tadsolutions.it/SmartShop/Content/ajax_filters_settings_3.jpg
http://demo.tadsolutions.it/SmartShop/Content/ajax_filters_settings_4.jpg
http://demo.tadsolutions.it/SmartShop/Content/ajax_filters_settings_5.png

http://demo.tadsolutions.it/SmartShop/Content/ajax_filters_settings_1.png
http://demo.tadsolutions.it/SmartShop/Content/ajax_filters_settings_2.png
http://demo.tadsolutions.it/SmartShop/Content/ajax_filters_settings_3.png
http://demo.tadsolutions.it/SmartShop/Content/ajax_filters_settings_4.png

Greetings,

everything seems to be OK, all the settings are in order. Have you tried restarting your application and clearing the cache?

If this doesn't work we would need a link to your site so we can investigate.
Looking forward to your answer!

Dear Sir,
we did both cache cleaning and rebooting of application but the errore is always present.
you can access to one of our testing server where is replicated the same website of our Customer.
this is the URL http://demo.tadsolutions.it/fenicommerce_test/

Here username and password as administrator
user: [email protected]
password: ************

We are looking for your response.
Best regards.

Gaspare D'Anna
TAD Solutions Srl

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Edit by Nop-Templates team: it is not a good idea to post sensitive data into the forum because everyone can see it. Please, next time, submit a ticket so that the information will be kept private.

Greetings,

firstly I want to warn you that you should not post your login details in the forum since it is accessible by anyone. In such cases, you better submit a ticket with your issue.

We looked at your site and it seems like you are using a lot of third-party plugins like FoxNetSoft, try uninstalling them and removing them from your site and see if the AjaxFilters show up then.

But before you do that, I need to ask you if have modified in any way your View files?

Looking forward to your answer.

Hi,
we've changed some view files, if you let us know which files which files can cause the problem, we'll try to restore them and check if the filters are back.

Thanks

Hello,

We would like to know if you have made any modifications in the Themes\Brooklyn\Views\Shared\_ColumnsTwo.cshtml file. In the file you should have those 3 lines of code:
        @Html.Widget("left_side_column_before")
        @Html.Widget("left_side_column_after_category_navigation")
        @Html.Widget("left_side_column_after")

If you have those lines of code, please remove all 3rd party plugins (that are not from us) from your store and see if the Ajax Filters are working.

Hi,
I did not make any changes in the Themes\Brooklyn\Views\Shared\_ColumnsTwo.cshtml file.
The three widget areas are present and the system, in the LoadActiveWidgetsByWidgetZone, for the widgetZone configured in the plugin, returns your widget AjaxFilters.

Regards
Gherda Corrao
TAD Solutions Srl