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rdub
12 years ago
#1690 Quote
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Get this error

We're sorry, an internal error occurred that prevents the request to complete.
Boyko
12 years ago
#1692 Quote
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rdub wrote:
Get this error

We're sorry, an internal error occurred that prevents the request to complete.


Hi rdub,

Troubleshooting guide:

1. Go to yourstore.com/admin and go to System -> Log and inspect the Errors.
2. If you can't access the administration you have to change your Web.config file by replacing RemoteOnly with Off:
<customErrors defaultRedirect="errorpage.htm" mode="RemoteOnly">
to
<customErrors defaultRedirect="errorpage.htm" mode="Off">

Once you got the error it is much easier to know what is wrong.

Thanks!
Regards,
Nop-Templates.com Team