joaotiago wrote:That reply. Wow.
Q: *question is asked*
A: "Please elaborate"
Q: *elaborates*
A: *links to documentation*
time waster.
Hi joaotiago,
I appreciate you feedback!
Please let me explain that when we don't understand what the customer wants we better ask him to elaborate rather than trying to help without understanding, which will be a real "time waster" as we will point him in the wrong direction.
I have described what needs to be done with an example and of course I pointed the documentation since many people miss reading it before posting, while their problem is already explained there. It will a "time waster" if we don't point the documentation at all.