Andrea.Saedi wrote:Daer Anton Ivanov
Hi,
Appreciate,
Unfortunately, I could not submit any ticket on nop-templates.com, because I see this message: "You can submit a ticket only for the products you have a valid license for.
Here is the list of products for which you have valid licenses and for which you can submit a ticket.
Please select the product(s) from the list below by clicking on them!"
I purchased my nop products from a local reseller, and the local reseller did not give me the licenses, because the local reseller, ownself registered my purchased nop products directly.
By the way, for further information:my nopCommerce version is 4.20
Please give me some advice.
Best regards.
Hi Andrea.Saedi,
What do you mean by local reseller? We do not allow anyone else to resell our products.
If some other company has created the website for you then you need to ask them to submit a ticket on your behalf since they are the license holders i.e Multiple Domain License.
Also if you don't have account with us you need to ask them to provide you with the latest version of the plugin where as Anton explained the issue is fixed.