g.chamilothoris wrote:Hello, we have purchased the pro version of ultimate plugins and use it in our 2.65 nopcommerce website. Although we have updated our plugins to the latest version none of the new functionality (to existing plugins) is present. An example is the new nivo slider for anywhere sliders that is responsive but only for 3.0 version. Why is that? Why we should update our version of nopcommerce to get the new functionality? Did we pay or not for support and upgrades for our existing nopcommerce version?
In addition there are bugs in older versions (ours is 2.65) that are not corrected. An example is the back button in Chrome,IE9/10 and opera which resets all filters in ajax filter plugin.
Please clarify what the updates of pro version covers.
Best,
George
Hi George,
Please note that the back button functionality is not a bug, it is an additional feature we added to the Nop Ajax Filters. Some of these features we cannot retrofit in the older versions because the nopCommerce source code will be missing certain pieces which are required by the new features.
We cannot change the nopCommerce core so that it fits our requirements. We usually ask the nopCommerce team to make certain changes to the code, which are general enough and which can benefit all plugin vendors. Then we will use these changes for the new features of the plugins.
As to bug fixes, if you are aware of any in your version do let us know and we will fix them so that in your latest 2.65 version you get the bug fixes.
But we do not retrofit new features and functionality in older versions of the plugins because as I explained it is not always possible, especially when you have such major upgrades between the versions, 2.65 runs on .NET 4.0 while 2.7 an onwards are .NET 4.5.
In any case, we do recommend upgrading to the latest version of nopCommerce. I can appreciate the fact that it might take some time to do so, but we are talking really hours not days, as the 2.x versions are straight to upgrade, even the 3.0 should be no problem.
So, the short answer is, we do provide bug fixes for older versions of our plugins, but we do not retrofit new features several versions back.
I hope this makes sense and you will understand our position.
