Cloud Zoom is not workiing in iphone

Hello
    I have installed cloud zoom plugin. I have used a new widget. it is working well in desktop browsers. But it is not working in iphone. No picture is coming.Can you please help me ?

                                                

Hi ikramissa,

The Nop Cloud Zoom plugin works this way. It replaces the standard picture div with a new Cloud Zoom one. We have made the Cloud Zoom not to do this when on a mobile device. So it is ok that the Cloud Zoom does not work on a tablet as in the tablets there is no Hover effect as in the desktops but it is not normal that your picture disappears.
What happens if you disable the Cloud Zoom plugin? Is the picture shown in both desktop and mobile?

Thanks