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guests not able to access /orderdetails/

joster
10 years ago
#4359 Quote
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Hi-

We've configured a reminder that asks the customer to return to our site and review the products they purchased. Within the message body we include a link to the www.mydomain.com/orderdetails/ view using the %Order.OrderNumber% token so they can see a link to each item and review it.

When the customer clicks the link in their email, they are prompted to login..I suppose already logged in customers wouldn't be prompted, but the issue is that my customers who used Guest Checkout (80% of them or more) do not have login information, and therefore cannot access the orderdetails.

Can you suggest a way for me to be able to display links to each of the products a customer has ordered that won't force them to login first?

Thanks!
iliyan.tanev
10 years ago
#4402 Quote
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Hi JOSTER,

You can not do this.

NopCommerce does not allow it, because it associates every order with the specific customer who made it, so only him would have access to it after the current session expires.

One possibility would be to edit the email template and remove the link.

Hope this helps.

Regards
Regards,
Iliyan Tanev
Nop-Templates Dev Team