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Hi-
We've configured a reminder that asks the customer to return to our site and review the products they purchased. Within the message body we include a link to the www.mydomain.com/orderdetails/ view using the %Order.OrderNumber% token so they can see a link to each item and review it.
When the customer clicks the link in their email, they are prompted to login..I suppose already logged in customers wouldn't be prompted, but the issue is that my customers who used Guest Checkout (80% of them or more) do not have login information, and therefore cannot access the orderdetails.
Can you suggest a way for me to be able to display links to each of the products a customer has ordered that won't force them to login first?
Thanks!
We've configured a reminder that asks the customer to return to our site and review the products they purchased. Within the message body we include a link to the www.mydomain.com/orderdetails/ view using the %Order.OrderNumber% token so they can see a link to each item and review it.
When the customer clicks the link in their email, they are prompted to login..I suppose already logged in customers wouldn't be prompted, but the issue is that my customers who used Guest Checkout (80% of them or more) do not have login information, and therefore cannot access the orderdetails.
Can you suggest a way for me to be able to display links to each of the products a customer has ordered that won't force them to login first?
Thanks!