Admin Area, there is no tickets

Hello,


In the admin section, even if I put a ticket for the support department I can't see it, it only appears in the seller list, from which account I sent the ticket.
Do I have to make other settings in the plug-in or at the platform level?

Alex

Hi Alex,

The tickets are shown only in the public area in your account page.
You also need to be part of the Support team in order to see the tickets from that department.