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Profile: hristian.dimov

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9 years ago

[email protected] wrote:
I really love the plugin. The only problem I have is that the html editor strips out javascript and javascript events on html tags like onclick. If there was an option to edit the html in a standard textarea rather than an html editor it would fix this issue. Ideally, it would be on a per-widget basis as sometimes you will want someone to use the html editor and sometimes an advanced user just needs a textbox.


Hi David,

The main idea of the plugin is to insert simple HTML. That's why the javascript code is escaped. It is not designed to insert javascript or css. 

However, your idea is really interesting. Could you please suggest it in our UserVoice portal and if people vote for it we will implement it.

Thanks.

9 years ago

justinhof wrote:
Really getting this plugin going, and the potential is pretty good.

Is there a way to have it so the Ticket Attributes could be assigned to a particular Ticket Department. Basically if the customer picks one department, only the fields associated with that would show?


Unfortunately, this is not possible with the current version of the plugin. The ticket attributes are "shared" for all departments.

justinhof wrote:
Also, is there a way to specify products within a particular category can have the Submit a Ticket button show, for a particular department? So not all products would have the button, and different categories would have specific department tickets?

Lastly, I noticed that the plugin does not have the themes updated fully. If you use the Nitro theme, it moves the search box to a funny location.

Thanks,
Justin


This is not possible out of the box too. If you have choose a product page widget zones - the submit ticket button will appear for all products.

However, you can create a class which need to inherit from "IProductHelper" ( an inferface in HelpDesk plugin ) with a method "CheckProducts". This method will be called when a customer searches for products in the New Ticket page. You can add a logic there to remove products for which a ticket cannot be submitted.

Hope this helps!

Custom Rules
9 years ago

IvanSlater wrote:
Hi!

I have created a new custom rule for abandoned cart, but there is a problem, it doesnt send e-mails or add entries to reminder's report. I have other rules working fine, just it doesnt work. Better, can you verify my code, please?

When deguggig, there is data and result contains all message info to send, but after method return, nothing happens. I have changed all rule conditions, but no results anyway.


                var customerReminderInfos = new List<CustomerReminderInfo>();

                var _from = DateTime.Now.AddMinutes((int)conditionMetDateLaterThan.TotalMinutes * -1);
                var _to = DateTime.Now.AddMinutes((int)conditionMetDataEarlierThan.TotalMinutes * -1);

                var query = from sci in _sciRepository.Table
                            where sci.UpdatedOnUtc >= _from
                               && sci.UpdatedOnUtc <= _to
                               && sci.ShoppingCartTypeId == 1
                               && sci.StoreId == storeId
                            select sci;

                var cartItems = query.ToList();

                var customers = cartItems.Select(p => p.Customer).Distinct().ToList();

                foreach (var customer in customers)
                {
                    if (!customer.IsRegistered())
                        continue;

                    var tokens = GetTokens(customer, store);

                    var customerReminderInfo = new CustomerReminderInfo()
                    {
                        Customer = customer,
                        ReminderMessageId = customer.Id,
                        RuleConditionMetDate = DateTime.Now,
                        Tokens = tokens,
                        StoreId = storeId
                    };

                    customerReminderInfos.Add(customerReminderInfo);
                }

                return customerReminderInfos;


Thanks!


Hi,

the problem is in this line: RuleConditionMetDate = DateTime.Now,

It should be the date when the event has happened, not DateTime.Now. In your case it should be the created/updated date of the last shopping cart item for the given customer.

Hope this helps!

9 years ago

joster wrote:
Hi Richard,

Thanks for the feedback.

I am glad everything is working as expected. It may be some browser version or configuration on your machine.

In any case please let us know if you notice this to happen on other computers as well.

Thanks again.

Hello-

I've just started having this problem as well. We are running version 3.40 of nopcommerce.
SevenSpikes.Nop.Plugins.Core, Version=3.4.1035.13908, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Plugins.JCarousel, Version=3.4.374.12766, Culture=neutral, PublicKeyToken=null 

You can see the behavior here
Customers only see it this way in Chrome browser. With other browsers, it looks OK.

It is the featured products carousel near bottom. It begins with two rows, but with only one item in second row..then as it auto-scrolls, it corrects itself. However..it continues to unnecessarily occupy about 200 pixels of whitespace below it...

Can you recommend how to fix this in the CSS so that it appears consistent regardless of the browser being used?

Thanks!


Hi joster,

We tried to reproduce it on all of our machines will all browsers, not only the Chrome, and we couldn't reproduce it. Would it be possible to record a video with the problem and submit a ticket in our system so that we can see what is happening?

9 years ago

[email protected] wrote:
Hi All,

We require some solution to our site as mentioned below.
1) Buy any X product Get any X product free.(eg. Buy any 2 get any 1 free, Buy any 5 get any 2 free)
2) Different old price & new price to be displayed according to product attributes of product.(e.g. 5lbs & 10lbs size of product )
3) Transnational SMS to customer/vendor & owner.

Regards,
KJ


Hi KJ,

Please contact our sales at [email protected] for more information.

Thanks.

9 years ago

RichardS wrote:
Does the motion theme have a Facebook like button with a counter?  If not, is it easy to add?  I can see the Facebook icons in the footer and the share button on the product pages, but I don't see how I can configure a Facebook like button.  Any help will be appreciated.

Richard


Hi Richard,

Unfortunately, there is no Facebook like button out of the box. There are many free plugins that will do the work for you.

Hope this helps!

Custom Rules
9 years ago

IvanSlater wrote:
I created a couple new rules and I need to make some customizations on your abandoned card rule. Is it possible to share your rule code with me? Can send it to my email ? I will be glad!

Nop 3.3 and 3.6 (if possible).

Thanks!


Hi IvanSlater,

Please contact our sales at [email protected] for more information.

But keep in mind that we don't have such practice to share the source code of our plugins due to many attempts of copying our products.

Hope this helps!

9 years ago

Hi Justin,

justinhof wrote:
Is it possible to have this widget available on Topic pages? Right now, I only see Account, Product and Order.


Unfortunately, it is not possible to be integrated on Topic pages.

justinhof wrote:
Also, is it possible to allow guests or non-registered users fill out a ticket? We'd like to use this for workflow on our inquiries, and our customers do not want to create an account until after checkout.

Thanks!
Justin


This is an interesting idea. Could you please suggest it in our User Voice portal, so that other customers can vote for it too.

Thanks.

9 years ago

bikeuniverse wrote:
Hi all,
I would like to add logos on the different shipping providers. Is this a feature that is planned?


Hi,

It is not planned, because this is not available in nopCommerce out of the box. 

Please suggest your idea in our UserVoice portal and if people vote for it, we will implement it.

Thanks.

9 years ago

RichardS wrote:
When a customer sends in a product inquiry from the contact us tab, is it possible to set the reply-to email address to the email address the customer entered on the tab?  I looked through the language resources, but I did not see a setting for this.  Today, the replay address is our main store email address.  Any help will be appreciated.

Richard


Hi Richard,

We added this to the plugin. When you receive an email, the reply-to email will be set with the customer's email.

We added this in the 3.60 version of the plugin. Please download and update your plugin to the latest version following this article: http://www.nop-templates.com/how-to-update-a-nopcommerce-plugin