Profile: Support

Hi,
When the screen is smaller than the default resolution, the responsive theme creates a "second floor" menu.
When a box-menu of some menu is open, and you hover on the box but behind has an item of main menu, the box is closed.

http://i.imgur.com/gjhtRyI.png

In the image that's linked above. When you hover the pointer on the "football" sub-categorie, the box is closed, cuz "contact us" item is behind.
In my store we have lots of categories in the main menu, so the "second floor" 's boxes are always closed by this bug. Making the boxes inaccessible.

Error on install of the Product Ribbons:
(all other plugins install successfully)

The level of log entry.Log level:  
Error

The log entry message.Short message:  
A generic error occurred in GDI+.

The details for the log entry.Full message:  
System.Runtime.InteropServices.ExternalException (0x80004005): A generic error occurred in GDI+. at System.Drawing.Image.Save(Stream stream, ImageCodecInfo encoder, EncoderParameters encoderParams) at ImageResizer.ImageBuilder.buildToStream(Bitmap source, Stream dest, ResizeSettings settings) at ImageResizer.ImageBuilder.BuildJob(ImageJob job) at ImageResizer.ImageBuilder.Build(ImageJob job) at ImageResizer.ImageBuilder.Build(Object source, Object dest, ResizeSettings settings, Boolean disposeSource, Boolean addFileExtension) at ImageResizer.ImageBuilder.Build(Object source, Object dest, ResizeSettings settings, Boolean disposeSource) at ImageResizer.ImageBuilder.Build(Object source, Object dest, ResizeSettings settings) at Nop.Services.Media.PictureService.ValidatePicture(Byte[] pictureBinary, String mimeType) at Nop.Services.Media.PictureService.InsertPicture(Byte[] pictureBinary, String mimeType, String seoFilename, Boolean isNew, Boolean validateBinary) at SevenSpikes.Nop.Plugins.ProductRibbons.Plugin.ProductRibbonsPlugin.gryraWbV17Ql5hT4nHx(Object , Object , Object , Object , Boolean , Boolean ) at SevenSpikes.Nop.Plugins.ProductRibbons.Plugin.ProductRibbonsPlugin.Tff77vbkTa() at SevenSpikes.Nop.Plugins.ProductRibbons.Plugin.ProductRibbonsPlugin.InstallAdditionalSettings() at SevenSpikes.Nop.Framework.Plugin.BasePlugin7Spikes.v4K8MlfUlXjk4qm9oqe(Object ) at SevenSpikes.Nop.Framework.Plugin.BasePlugin7Spikes.Install() at Nop.Admin.Controllers.PluginController.Install(String systemName)

Hello,
I have purchased and install the ArtFactory template.
All is working well, except that the “Nop ArtFactory Theme” option does not appear in the “plugins” dropdown menu, to access the theme settings.
Any idea why? And how to resolve this (I have restart the app)
Also I would need to create my own Color preset, could you direct me where the customization should be done?
Thank you

Hi

Im trying to change my website from full width to 980px wide.  I have changed this but everything is no left aligned.  Any idea how to fix this?

http://www.directbaskets.co.uk

Thanks
Keir

I have Nop 3.0 & 3.3 and am using the Ultimate Plugin, I wanted to see if it is possible to convert the additional images on product pages to a jcaoursel?

Thanks

I am using Nop 3.0 with the Nop Templates Ultimate Plugin. The two I have noticed that has an issue is Mega Menu and Cloud Zoom. The issue I have noticed, is that when I have a drop down and I hover on the drop down of the mega menu and when I get to the product image using cloud zoom, that the drop down then disappears and cloud zoom takes over...Any idea how to fix this issue.

Thanks