Profile: Support
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10 years ago
Hi [email protected],
I am surprised with your statistic that 25% of the browser activity is IE 8 - http://theie8countdown.com/, but this is not the goal of our discussion.
What I tried to explain in my previous post is that the theme works on IE 8 - you can open the demo and browse freely the theme. My main goal was to explain that no mobile devices use IE 8 and that is why resizing the browser as seen on your demo does not make sense. I doubt that any customer will open a site and normally will start resizing the browser. If you browse normally the theme in IE 8 without resizing the browser, the theme works fine.
But we are going to fix these issues so that even when resizing the browser in IE 8 the layout will not change even though that this is not a real live scenario.
Thanks for your feedback!
Best Regards!
10 years ago
There is no need to uninstall/install everything. You can read this article of how to update a theme ...
Well, the good news is that after following these instructions (I didnt remove the old themes first before installing the new ones) the menu issue I reported seems to be resolved. The bad news is that the IE8 issues are still there. You can see them on your own demo site for the theme so its definitely something on your end:
http://screencast.com/t/TksIoKEFP2
Also, I noticed today that the theme is not respecting certain Payment Methods (Admin -> Configuration -> Payment -> Payment Methods). I enabled a few of the payment methods on my demo site (of particular importance to me is PurchaseOrder) & the Smart theme never opened the dialog allowing me to choose from the available payment methods on checkout. Instead it went directly to the credit card form. If I deactivate a credit card option and only have PurchaseOrders enabled it does not allow checkout at all.
Hi [email protected],
Please see my comments below for the two questions you had:
1. As you know IE 8 does not have support media queries and thus no mobile device use IE 8 as its own browser. So in the real live there is no way to have IE 8 opened on a device different than a computer. So resizing the browser as shown on your video does not make much sense unless you open the theme from a very old computer with a very small resolution.
2. If I understand correctly you are saying that you miss the Payment Method step in the checkout process in the Nop Smart Theme. The payment method is part of the nopCommerce checkout progress that we do not modify, but just style. Can you please make sure that you have configured your payment methods correct. Also make sure that the product you are testing with has price greater than 0 so that there is amount to pay and payment method to choose. You can test on our demo and see whether you can reproduce the issue.
Hope that helps!
10 years ago
Hi JnEng,
The text was not visible because there was a missing css style that we have added. So in order to make it work on your site without the need to update the whole plugin, you will need just to add the following to the Ribbon Text Style field:
font-size:12px;
If you need to make the text bigger, in a different color and positioned on a different place you can also change add the following styles and adjust their values in order to meet your requirements:
color: #fff;
top: 10px;
left: 10px;
Basically when entering css in this field it will apply to the text in the ribbon.
Hope that helps!
10 years ago
Thanks for the suggestion, but I have checked and rechecked the "Default image container selector" and it is definitely set to ".product-essential.gallery" . The side-by-side image issue is still there.
Hi rgraham,
Can you let us know whether you have changed the product template cshtml file, i.e. have you made any modifications to the html of that page.
Also the value for the selector should be ".product-essential .gallery" - with space between the two class selectors.
If the error still exists can you please uncheck the js minification option from administration -> configuration -> settings -> general and misc settings on the SEO tab so that we can see from the js what might be wrong.
Hope that helps!
10 years ago
Hi, I try your solution but it didn't work.
I have Resource name: sevenspikes.themes.motion.common.featuredcategories and value: Featured Categories but still getting same message on home page LINK
I could use some assistance...
I have Resource name: sevenspikes.themes.motion.common.featuredcategories and value: Featured Categories but still getting same message on home page LINK
I could use some assistance...
Hi iojvan,
I have noticed now that the two locale resources are different - the one displayed on your home page and the one you have entered. Can you please add the following:
sevenspike.themes.motion.common.featuredcategories
i.e. sevenspike - without "s" at the end.
Please add this resource for both languages.
Best Regards!
10 years ago
Hi Olga,
As I can see you have made a lot of modifications to the Nop Cloud Zoom plugin.The plugins works fine on our themes so it is something related to your changes, which we cannot support.
You can use the same styles as the ones from the Nop NeoFashion theme demo and adjust the sizes and margins to match your ones.
Best Regards!
10 years ago
Please try to add more than 4 images and you`ll see that the problem still exist....
Hi Olga,
How do you test the carousel with 5 images. On which theme. Do you add another image via the inspector of the browser as this is wrong, because the carousel is initialized during page load.
Looking forward to your reply!
10 years ago
Hi there, I would send you the link but im working on localhost atm. How do I know by looking whether the selectors have been changed? Sorry, I am fairly new to nopcommerce and the plugins for it.
Regards
Matt
Regards
Matt
Hi Matt,
You can compare them to the default nopCommerce theme, i.e. defaultClean. By default is #products-orderby . You can easily check your html and see what is the selector for the order by dropdown.
You can have a look at the explanation in our online documentation.
Looking forward to your reply!
10 years ago
Hi, we've encountered a problem with Jcarousel in cloud Zoom:
when there are more then a three image pictures in the carousel - the images in the wrap are "falling down" instead to be in horizontal line.
You can try to add two more pictures for example there: http://www.themes.neofashion.nop-templates.com/black-summer-knitted-hat
This problem occurs only in Chrome.
Please advice.
Thanks
when there are more then a three image pictures in the carousel - the images in the wrap are "falling down" instead to be in horizontal line.
You can try to add two more pictures for example there: http://www.themes.neofashion.nop-templates.com/black-summer-knitted-hat
This problem occurs only in Chrome.
Please advice.
Thanks
Hi Olga,
Thank you for your feedback. There was an issue with the size of the thumbnails that we have fixed and uploaded on our site and demo. You can have a look here. Please clear your browser's cache before opening the page in order to load the new css files.
Thanks again!
10 years ago
Hi Matt,
If the category template had been modified and some selectors had been changed, you will need to enter the correct selectors in the administration of the plugin. In addition to that if you have modified the product-grid, you will need to make the same modification in the Plugins/SevenSpikes.Nop.Plugins.AjaxFilters/Views/Catalog7Spikes views.
If you can send us a link to your site we may see what might be wrong and fix it quicker. You can also send this information to our support email in case you do not want to share the link here in public.
Looking forward to your reply!
