Profile: Support

Hi Matt,

Have you made any modifications to the category template. Can you please double check that the selectors for the orderby dropdown in the administration of the plugin is correct.

You can try re-installing the plugin, because if you have updated it recently without reinstalling, this may cause the error.

Looking forward to your reply!

Hi CHEERFULCALF,

The Nop Quick Tabs are integrated through the "productdetails_before_collateral" widget zone. So you can move the call @Html.Widget("productdetails_before_collateral") on the place you want to show the quick tabs.

Hope that helps!

Hi Matt,

Thank you for your feedback!

This has already been fixed and now uploaded on the demo!

Thanks again!

Hi Matt,

I agree with you, but this is the default behavior of the nopCommerce product zoom. If it is disabled the image will not be clickable and thus the user will not be navigated away. We have already started investigating different image zoom libraries which work well on mobile devices.

Thanks again for your suggestion!

Hi doyoubake,

Actually you can rate the product reviews, it is just the styling that does not make you think you can click on it. Can you please add the following to your Themes/Jewelry/Content/css/styles.css file:

.product-review-helpfulness .vote {
  color: #b68c65;
}

.product-review-helpfulness .vote:hover {
  cursor: pointer;
  text-decoration: underline;
}

In order to display the rating result just add the following css styles as well to your styles.css file

.product-review-box {
   float: right;
   margin: 3px 0 0;
}

.product-review-box .rating {
   width: 55px;
   height: 12px;
   background: url('../img/rating1.gif') repeat-x;
}

.product-review-box .rating div {
   height: 12px;
   background: url('../img/rating2.gif') repeat-x;
}

You should copy these two images below and save them to your Themes/Jewelry/Content/img folder.

http://themes.jewelry.nop-templates.com/Themes/Jewelry/Content/img/rating2.gif
http://themes.jewelry.nop-templates.com/Themes/Jewelry/Content/img/rating1.gif

Hope that helps!

Hi Ron,

Thank you for reporting this issue. It had been fixed and uploaded on our site. You can download the plugin again and replace the existing plugin with the new downloaded one.

Please let us know if the issue still exists!

Best Regards!

Hi cheerfulcalf,

Can you try with the left_side_column_before widget zone. We are aware of such an issue and will be fixed soon.

Thanks for your feedback!

Hi doyoubake,

Would it be possible to send us a link to your store so that we can have a look and let you know how to fix this.
Can you try editing your Themes/Jewelry/Views/Catalog/ProductTemplate.SingleVariant.cshtml and
Themes/Jewelry/Views/Catalog/ProductTemplate.VariantsInGrid.cshtml files as shown below:

@if (!quickTabsIntegrated)
                    {
                        <!--product reviews-->
                        @Html.Action("ProductReviewOverview", "Catalog", new { productId = Model.Id })
                    }

Remove the lines in bold. By design when you have the Nop Quick Tabs enabled the default ratings are hidden so that there is no logic duplication, but you can enable them as shown above and add some styling if necessary.

Hope that helps!

Hi CSM-G,

Can you make sure that you are trying to install the mail chimp plugin for nopCommece version 3.2. You can have a look at your administration -> system -> log and see the actual error occurred.

Also make sure that you are uploading the compiled version of the plugin. If I recall correctly the plugin should have a Misc.Mailchimp folder that should be uploaded. Can you please double check that the folder you upload does not contain .cs files for example.

Hope that helps!

Topic for reporting any Nop Smart Responsive Theme problems.