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cwjackson wrote:
Yes.

The plugins are in the correct place.

Are there changes in your core that override existing NOP routes?

We have our own plugins running too which remove and then re add some existing routes.

Could this be conflicting?

Thanks

Carl


Hi Carl,

There are no changes in our plugins that override existing routes or register new routes but we rely on the "Admin_default" route to register our plugin routes in the administration.
Have you made any changes to the "Admin_default" route in nopCommerce i.e delete it?

Thanks

10 years ago

ellerlor wrote:
Hi
I've got a problem with the customer reminders plugin. I think I've set up properly but it doesn't send any email. You can see a screenshot at the follow link
http://www.hobbystore.it/html/customer.jpg
Also the resource name doesn't work well even if I have I have translated it in configuration->languages
SevenSpikes.Plugins.CustomerReminders.Admin.Submenus.ManageReminders -> Messaggi Reminder
and
SevenSpikes.Plugins.CustomerReminders.Admin.Submenus.ReminderMessagesReport ->   Rapporti reminder

What am I doing wrong?
Thanks in advance for your help
Lorenzo


Hi Lorenzo,

How do you know that the Reminders don't send emails? You need to check the Reminder Messages report and see the sent emails. Please note that the Reminders plugin doesn't send the emails but it adds them to the message queue and then the Send Emails scheduled task sends them (it should run every 5 minutes at least). Another possibility is if you have multiple stores to check if the reminder is set to the correct store i.e the one where you add an item to your shopping cart. Also check how often the Reminders scheduled task is run. I would advice you to run it every hour. In nopCommerce 3.3 you can run it manually and this makes testing the Reminders much easier.

About the missing resources - if you have added the exact same missing key resource to your language then it should be loaded. Can you clear the cache as the resources might have been cached. Also make sure there aren't this resource key already added with empty value for example.

Hope this helps!

Thanks

10 years ago

nabeel1983khan wrote:
I m using the latest nop 3.3 plugins , but the issue I am getting is how to upload images that will fit my design ... as there no option of setting the width and height of the slider .... it gets to various sizes and then gets blurry as it tries to expand the image ... please help me as I cant get around this issue

www.zarla.co.uk

this is the website where it is currently running ... blurry images and size issue ... help needed urgently. Thanks


Hi nabeel1983khan,

If you are using the Nivo slider type then please note that it is responsive, which means that it expands to its container. This is how the responsiveness works, so that on a smaller device the container is smaller and the slider image gets smaller respectively. The same applies if the container gets bigger then the image is stretched to fill the container and that is probably why your images get blurred. This could happen if your images have lower resolution and when they are stretched they get blurred.

There are two ways of getting around your problem:

1. Upload images with better resolution, so that they are not stretched and not blurred respectively.

2. Specify the width or the height of the Slider explicitly. You can do this by adding a theme class name of the slider. When you do so i.e add a theme name fixed, a css class will be added to the slider i.e theme-fixed. Then you can add your styles via this class i.e:

.theme-fixed { width: 980px;  }


This approach is much more flexible as this way you can specify the width of the Slider based on the various resolutions (if you support responsive design) via css media queries.

Hope this helps!

Thanks

vikarius wrote:
1800 products in category. Filter fails on timeout.


Hi vikarius,

Can you send us an email at our support mail? We will need a backup of your database, so that we can see what is wrong with it and the filters. Also please specify the version of the nopCommerce and Ajax Filters.
This will be the quickest way to resolve this issue.

Thanks

10 years ago

o4online wrote:
we are having difficulties in getting data in grid view on customer side.
i want to get grid view  to view data on customer side.
please help.


Hi o4online,

The theme supports both - grid and list view on the category pages as you can see on the demo store.
Please elaborate what exactly your problem is?

Thanks

10 years ago

shellyshao wrote:
Also, I re-installed ajax cart as well, which works fine. Only ajax filter doesn't show up.


Hi shellyshao,

Do you have any products for filtering on the category you are testing?
Please note that if you have only a single product the filters won't show up (as there is nothing to filter ). Also for example if you have a lot of products but all of them have the same price then the Price Range filter won't show.
Another common mistake is that you have made all your products to be "featured" products, which are always shown and they are not filterable, so the Filters will simply ignore them.

Hope this information is useful!

Thanks

Bugs
10 years ago

JesseM wrote:
Hello,
It seems I may have an issue. I'm currently using the Nop MegaMenu. When hovering over a category and moving to select a sub category that is over an image, we are running into a problem where the Nop Cloud zoom takes over as soon as you enter the image area. We are currently running NopCommerce 3.3 with the latest editions of Plugins. Any ideas?


Hi JesseM,

It should be a z-index issue but I am curious to know in which theme do you experience this issue. What theme do you use i.e DefaultClean?

p.s: Is this the same issue reported by you? Please don't create different accounts and post the same questions twice!!!

10 years ago

rehoorn wrote:
how do I add a logo for payment options to the footer?

Thanks.


Hi rehoorn,

There is already an image with the payment options in the footer of the theme.
If you want to change them you need to change this image file:
Themes/Alicante/Content/img/payment_sprite.png

Thanks

10 years ago

lester wrote:
The title of the topic is not used as a title of the menu, instead showing 'Default Topic Title'


Hi lester,

Thank you for reporting this! We will fix it and upload the fix soon.

Thanks

10 years ago

lester wrote:
Menu items 'Shop by category' and 'Manufacturers' is not working, nothing is show after clicked on the item. Same problem on your demo site.


Hi lester,

Thank you for reporting this! We will investigate and fix it and will upload the fix soon.

Thanks