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Bugs
10 years ago

MattyLB wrote:


5) Chrome mobile/tablet browsers - touching jCarousels products does not take me to the product page (it does nothing). works fine on firefox browser app.

---> We are currently looking into it. It is a strange behavior which is not always reproducible.



this issue only happens to me on android Chrome browsers, not webkit (stock) or firefox. what appears to be happening is a sensitivity setting on chrome is set too high and it thinks a user is trying to slide to the next carousel item instead of clicking to follow it's link. I can successfully go to a jcarousel product page only when I make an exact touch gesture - with not even the slightest movement in any direction.

hope that points you in the right direction. :)


Hi Matt,

Yes, it was helpful. Seems like google has changed some of their events in a recent chrome update. It is fixed now. You need to update the Core plugin only to get the fix.
Please let us know if you have any problems.

Thanks

10 years ago

atzmonca wrote:
Hi
i download the unlimited plugin prev week and i have also the same problem (version 3.2 )
what i need to change to fix it. i belive you give me fresh verision (the original post is 5 month ago)
and becouse i bought the unlimited version its a lot of work to uninstall and install again every plugin with 12 different themes. there is any zip file contain the all plugin with all themes folder of all themes i bought from you?


Hi atzmonica,

Thank you for reporting this. The issue is caused by the Nop Html Widgets plugin. Please download and update only this plugin's .dll file to get the fix.

Thanks

10 years ago

sharrondn wrote:

I have issue with Feature Product and somewhere in template motion.
- The image showed in Feature Product of me is smaller your demo.


You can change the image sizes in nopCommerce from the administration and going to Settings -> Media Settings. You can play with the sizes and chose the ones that best fit for your store.

sharrondn wrote:

- How to do if i want my upload image is large as same your demo ?


Please note that nopCommerce automatically resizes the images and you can change the image sizes from the Media Settings in the administration. Best is to uplaod images with higher quality i.e 500px and higher.

sharrondn wrote:

-Could you please tell me when I want to show Color Presets & Background Texture in the left of site as same your demo?


You are referring to the Theme Roller, which is available only on the demo stores. You can change the color presets of the theme from the administration as described in point 5 of the theme documentation.

sharrondn wrote:

- Could you please tell me when i want to show Manufature at bottom in homepage as same demo?


You need to use the JCarousel plugin and create a JCarousel. Add it in a home page widget zone and select Manufacturers for data source.

sharrondn wrote:

- Could you please tell me when i want my upload image is large as same demo, because now when i upload the image as smaller and not good (In Featured Categories)


Again change that from the Media Settings in the administration. Recommended size is 310 px.

Thanks

10 years ago

iojvan wrote:
What is recommended size for pictures because my category featured pictures on home page does not show good - thumbnail picture show as small. Where can I set these settings or it should be automatic?? (see my site that I'm working on: http://bbvsport.hr.win14.mojsite.com)

Best regards


Hi iojvan,

You can set the image sizes from the Media Settings page in nopCommerce administration.
The recommended size for the categories on the home page is the one on our demo, which is 310 px.

Best Regards,
Nop-Templates.com Team

Bugs
10 years ago

atenea wrote:

Thank you.
I think his is a workaround, not a real solution. Especially in the case of "cash on delivery" the order should remain in unpaid status until it is delivered, so it can be a time interval of a few days. The same can happen with other offline payment methods.
I think that sending *all* payment reminders after a few days is not so useful as it should be.


Hi atenea,

This is not a workaround as this is how the plugin works and it is quite simple. Send reminders to customers whose orders are not paid after a specified time. But I agree with you that it makes sense to differentiate the reminders by their payment type especially in the case of payment on delivery, which can take much more time than the online payment. You can suggest this in our UserVoice portal.

Best Regards,
Nop-Templates.com Team

Bugs
10 years ago

atenea wrote:

Yes, I know this, but in the time interval between the order being submitted and the moment I manually mark the order as paid, the order is in unpaid status and the reminder is sent.
This happened because the user made the order yesterday on sunday and it was processed this morning.
So the only way to avoid this is by changing the time before sending the reminder?


Hi atenea,

Yes, you need to adjust the time interval to match your business case. Simply allow some more time before sending the reminder, so that you have time to manually mark some of the orders as paid before the reminders are being sent.

Best Regards,
Nop-Templates.com Team

Bugs
10 years ago

atenea wrote:
I have a store running nopcommerce 3.10 and Electronics theme.
I configured a reminder for unpaid order.
The reminder has also been sent to a customer who chose "cash on delivery" as a payment method.
I think this is not correct.


Hi atenea,

Please note that the unpaid orders reminder has nothing to do with the payment method that you use. What matters is if the order is marked as paid or not. Even if your clients have chosen "cash on delivery" you need to manually mark the order as paid once they have paid the order.

Best Regards,
Nop-Templates.com Support Team

arkroop wrote:
Hi Boyko,

Thanks for your response.

I would like to share a scenario with you. For example i have 3 discount 10%, 20%, 30% and this discount is mapped with the "product Build your computer". When I used your ribbon plugin on this product and used token ${max-discount-percentage} it give the correct value.

But when I used ${min-discount-percentage} it is showing the same value as ${max-discount-percentage} i.e. 30%.

I am not using any type of coupon code. I have assigned the discount on all products.

So please let me know why it is showing the same value.

Look forward hear from you.  


Hi arkroop,

Just tested it and it seems that both values are the same.
But I start thinking that actually these tokens are quite useless. This is because in nopCommerce the biggest discount is always used and I can't think of a scenario in which one would need to display to the customer that there are any other discounts. Customers always get the biggest discount anyway. I don't know what we have thought when we created them in first place but now I think we should completely remove these 2 min-discount tokens.
Can you share your thoughts on this please? Do you have a scenario where you should show the min discount?

Thanks

arkroop wrote:
I would like to know about these two token ${min-discount-value},${min-discount-percentage}. Please let know what data will be show on this token and how to set data in the admin for show the value of the token ${min-discount-value},${min-discount-percentage}.

when i use this token it is showing the same value
${max-discount-value}
${max-discount-percentage}


Hi arkroop,

Please don't duplicate posts and emails (you already sent a couple of emails to sales and support).
We already replied to you via email but will do it again here, so that others can get this information.
As described in this post first you need to have a discount that doesn't require a coupon code.
Min discount will show you the smallest discount of all, while the max discount will show you the biggest discount of all discount. Of course If you have only one discount then both tokens will have the same value. This is how they work, so it is up to you to decide how to use them.

Thanks

10 years ago

mattprice1707 wrote:
Oh okay, in which folder/file are they kept.

Cheers

Matt


Hi Matt,

Since we don't know what modifications you have made we can't advice.
Have added any new category or manufacturer templates in your store i.e CategoryTemplate.xxx.cshtml, ManufacturerTemplate.xxx?

Thanks