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10 years ago

AnGeLSpiRiT wrote:

Hi!
I have done exactly the same as MARIAAPOSTOLAKI with the the same system name in the view as it is shown in the administration and i have choosen the right zone at the widget zone in the administration of the slider. But still nothing..! :( The slider isn't displayed.. Can you help me please!!!

Thx,


Hi AnGeLSpiRiT,

Please make sure the Slider isn't mapped to a category or a manufacturer as otherwise it won't show on any other pages i.e topic pages.

Thanks

Bugs
10 years ago

doyoubake wrote:

I'm having a customer issue that was reported twice now and I am not sure how to fix it

Here's is what has been happening with two customer issues so far

he problem I am having now is when I go to "checkout", it wont let me go any further. Two days ago, it let me put in my address and enter my other info. but when I went to enter my debit card number it wouldnt go any further. it keep going back to the same screen (the one where I enter my card number).

It looks like its looping back - its the second time I've heard the problem in only launching 2 weeks ago and i'm just wondering if its a bigger problem than I know and I'm losing orders because of the looping problem.

Please advise


Hi doyoubake,

We can't really say that this is a problem in the template most probably it is not as the template itself is styling + additional functionality with the plugins but none of the plugins is related to the checkout process.
The possible reasons to your problem could be the payment method that you are using or any modifications (if you have done any at all).
If you can provide us a link to your web site we should be able to take a look and advice.
Any additional information would be much appreciated i.e what browser are you using and the steps to reproduce the issue.

Thanks

10 years ago

hsi_isdept wrote:
Hello all..... we've registered and signed up for the free trial of Cloud Zoom, but the files downloaded only contain the files for NOP version's 3.0 and higher.

Where do I get the files for NOP version 2.8?  Or is there some documentation on getting the newer files to work in 2.8?

Any help would be greatly appreciated.


Hi hsi_isdept,

We include only the latest 3 versions of the plugins to keep the package size to a minimum. Please send an email to support at nop-templates.com and we will send you the 2.8 version.

Thanks

Bugs
10 years ago

t.ent wrote:


Has this been fixed and deployed?  We are having issues with our site freezing on IE8 using this theme.


Hi,

Yes, all the IE8 fixes are already deployed, so you can now download the theme package and update the theme as described here and in the video here.

Our demo stores are also updated, so if you notice any issue in IE8 on the demo stores or on your local installation please let us know!

Many thanks for your feedback on this!

Best Regards,
Nop-Templates.com Team

10 years ago

eurows wrote:
Is there a plugin to submit your products to ebay


Hi eurows,

We don't have such a plugin. You can propose any new plugin ideas in our UserVoice portal.

Thanks

10 years ago

Jhopper wrote:
Hello,

I have edited the quick-view and cloud-zoom plugins to work with images pulled from a server.

Everything is working fine but when choosing a different attribute for example a different colour option for a product, it displays the same image for every different colour.

Any ideas or what script/view needs editing?

Thank you



Hi JHOPPER,

You need to look at the views of the plugins i.e Views\CloudZoom\CloudZoom.cshtml file.
There is a script that handles the attribute changes and changes the pictures in the cloud zoom.
Search for this "pictureAdjustmentTableName" and you will find the script.

p.s: I don't see any orders associated with your account neither of the Quick View nor the Cloud Zoom.

Thanks

Bugs
10 years ago

gnikspam wrote:

I use NopUltimatePluginCollection 3.21
put the menu for one store, the menu is automatically put in the shop 2. I nehochu menu that would work in the store 2.
Thank you.


HI gnikspam,

If you have 2 stores i.e store1 and store2. You can go to the Mega Menu settings page in the administration and make sure the Enabled: setting is checked for store1 and unchecked for store2. Just tested it and it is working fine and the Mega Menu is not shown for store2.

Thanks

Hi sunnyw,

Nice solution!

Thanks

Bugs
10 years ago

gnikspam wrote:
Hi. MegaMenu does not work with multiple stores.


Hi gnikspam,

Which version of the Mega Menu are you using? What exactly is not working for you with multiple stores? Please provide more information.

Thanks

10 years ago

[email protected] wrote:
Hi
i want the images without english text. i will add the text and the plugin managment and use css to put the text on the image
i need the empty images for all themes
you can send me the images to [email protected].

Thank you very much


Hi [email protected],

For the Motion theme we have the images without the text. Here you can find the category and the product one.

Thanks