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Version 3.3
10 years ago

cheerfulcalf wrote:
You don't include all plugins in that theme? I mean (new attachments, html and old customer reminders)?


Hi cheerfulcalf,

Yes, the new plugins are not included in any of our themes as described here .
If you are interested in them please send an email to our sales mail.

Best Regards,
Nop-Templates.com Team

Bugs
10 years ago

imprintableswarehouse wrote:
We believe there may be a bug in this plugin.  It seems to be crashing/failing randomly, as some orders are losing their attributes from associated products when they are added to the cart from the quick view.

These attributes are UOFM & SKU which are causing integration errors.  This is happening on an average of 5 orders a day. The AttributeXML field in the database is coming up blank.


What exactly do you mean by "crashing/failing randomly"? When you click the quick view button the popup crashes? Please provide more information on where exactly the plugin fails.
The Quick View plugin simply shows the product information and it does not adds products to the cart. The Ajax Cart plugin adds products to the cart and if the problem is with some improper shopping cart items added (with missing attributes) then it might be the Ajax Cart plugin and not the Quick View.
The only possible reason for an attribute to be missing is that it is not a required attribute and the customer doesn't select it. Is this the case with your attributes?
What is this attribute UOFM? The SKU is usually not an attribute but part of the product information and as far as I know it is not added as an attribute unless you have done something with it.

Sure we can help with this but we need to know more information as to how to reproduce this problem. If possible to send us a link to your store, so that we can take a look (you can send an email at our support mail). Btw: your free support and upgrades license has expired!

Best Regards,
Nop-Templates.com Team

Bugs
10 years ago

UserThomas wrote:
Regarding the custom.css file.

I have verified that the custom.css file loads in the header.  

I have been testing it and it's weird.  The site will apply some css changes from the file but not all.  



Hi UserThomas,

The custom.css file is the right way to go if you want to be able to easily upgrade to a new version of nopCommerce and the theme/plugins. This way you will keep all your modifications separated and make you life much easier :)

The only possible reason is that the custom.css file is not the last .css file. When you open the html source of the page can you see if the custom.css file is the last .css file included?
Another possible reason is that your browser has cached the css and you don't see the changes. Make sure you clear your browser's cache on every change you make to the css files.

Hope this helps!

Best Regards,
Nop-Templates.com Team

Version 3.3
10 years ago

cheerfulcalf wrote:
Hi!
Will you release upgrade for nopCommerce 3.30 ? When, if yes? :)


Hi cheerfulcalf,

Of course we will :) We are targeting Monday but if all the final testing goes well we might release much sooner. We will announce it in our Releases section.

Thanks

[email protected] wrote:
Sir Please let me  get  solutions soon so that I could Proceed to the further process. Waiting for your Reply . Thank You


Hi Amit,

Please don't duplicate forum posts as we already replied to you in this post.

Thanks

10 years ago

cicciuzzo wrote:
Hi

why ajax filters don't work with custom value? it work only predetermined value?

b.r.


Hi cicciuzzo,

The ajax filters do not support specifications with custom values. If we were to implement it then it would significantly slow down the performance of the ajax filters.

Thanks

10 years ago

tarweb wrote:
I'm trying to add a paragraph of text as the Image Title but since the text is more than 400 characters I get the error...

Property: DisplayText Error: The field DisplayText must be a string or array type with a maximum length of '400'.

How do I increase the limit to more than 400?


Hi tarweb,

That is because we have put a constraint to the text. You need to change the database but also we need to remove the validation from the source code. Which version of the plugin do you use?

Thanks

Bugs
10 years ago

ScardAdmin wrote:
I have bought this plugin recently, installed and configured according to your instructions. The problem is that whatever you will put it in 'Conditions' configuration tab for attachment is nothing works. I would like to have my attachments shows up only for particular products categories, manufacturer and logged in users but if you will enable visibility settings for particular attachment it would shows up whenever user logged in or not?! If I will turn off the visibility option than the attachment is not shows up at all?
Could someone to help resolve that issues with your plug-in?


Hi ScartdAdmin,

If you want your attachment to show only for products, which are in category C and have a manufacturer M and when the user is logged then your condition should be like this:

Condition Group (1):

Product -> Category -> C
Product -> Manufacturer -> M
User -> Logged in

Default Condition Group

Fail

Please let me know if this is what you want and if you have setup your condition like this.

Thanks

10 years ago

eonian wrote:
Hello,
I am using nopcommerce for the first time. We have purchased the theme/template but not sure how to apply that.

Thanks in advance.


Hi eonian,

Thank you for choosing our products!

It is pretty easy. Just follow the installation steps described in the smart theme documentation.
Please also check our video tutorials and especially this one.

Thanks

Charles wrote:
Additional Information: I cleared the cache, restarted the application. The first time I hit the price range filter on the category page it worked.  Another user then hit 10 seconds later, and it failed for him immediately. I then refreshed my page, and it was was failing again (first item is always above the max price when the high end price is slid back).
Additional test... we refreshed the page to test again.  This time, just touching the low end amount by a very small amount. Then moving the high price, the filter worked correct...confirming the bug only exists/occurs when a user arrives at a category page and only slides the high price to a lower amount.


Hi Charles,

Thank you for all the additional information but we can't reproduce this.
Are you able to reproduce this on any of our demo stores as all of them are running the same version of the Ajax Filters? If not then I think it is some strange issue with how your specific category is setup, so we will need to take a look. If it is possible to send a link to your web site with admin login credential will help us find the issue and advice (you can send the link and the credentials on our support mail).

Thanks