Profile: Boyko
User posts
10 years ago
Hi guys,
It turned out that there is really a small issue that causes the sending of several emails. Actually all of the sent emails are per different shopping cart items i.e if you have 3 items the user will get an email for the first then for the second and then for the last BUT this could only happen if your reminders scheduled task runs on small intervals i.e 60 seconds. We are working on a fix for this 3.1 and 3.2 and will let you know when it is fixed.
Many thanks for reporting this issue!
Best Regards,
Nop-Templates.com Team
10 years ago
Images are not correct and sometimes cannot be found when sharing a page or product to a social network.
I'm not sure if this is an underlying problem with NopCommerce or not but I believe it can be easily solved with Meta tags disclosing which image(s) can be shared. As it stands, Facebook insists on using my site logo which should not be an option and never happened before you introduced the ability to change logos from the admin panel. Pinterest doesn't even grab an image from mobile & tablet browsers, which makes up nearly 75% of my customers. I fear that I'm losing a lot of word of mouth business because people cannot properly share my product images.
Is this something I am doing wrong, that NopCommerce needs to address or that you can resolve with meta tags in your themes? Any assistance is much appreciated! :-)
To be specific, I used the addthis sharing service on my NC3.1 site www.iowish.com from a Samsung Galaxy 3 and a Nexus 10 tablet, both using chrome and Firefox browsers.
I'm not sure if this is an underlying problem with NopCommerce or not but I believe it can be easily solved with Meta tags disclosing which image(s) can be shared. As it stands, Facebook insists on using my site logo which should not be an option and never happened before you introduced the ability to change logos from the admin panel. Pinterest doesn't even grab an image from mobile & tablet browsers, which makes up nearly 75% of my customers. I fear that I'm losing a lot of word of mouth business because people cannot properly share my product images.
Is this something I am doing wrong, that NopCommerce needs to address or that you can resolve with meta tags in your themes? Any assistance is much appreciated! :-)
To be specific, I used the addthis sharing service on my NC3.1 site www.iowish.com from a Samsung Galaxy 3 and a Nexus 10 tablet, both using chrome and Firefox browsers.
Hi Matt,
I didn't quite understand what your problem is.
Let me summarize: You are using Addthis service for sharing products from the product page (which I can't see at the moment on your web site) and it doesn't share images when you are sharing from specific tablets. Is that the problem or I am missing something?
What happens if you switch to the default theme and you try to use Addthis from the same tablets?
What I am trying to understand is if there is something wrong with the theme itself (which I doubt) or it is some Addthis/Facebook specific behavior.
Thanks
10 years ago
Hi there,
We just purchased a license for Smart SEO. The plugins (Core and Smart SEO) appear to have installed successfully (registered in the plugins list, activated properly).
But when we go to Plugins > Nop Smart SEO > Settings, there is a 404 trying to find the file path.
This is for NopCommerce 2.8.
Please advise.
We just purchased a license for Smart SEO. The plugins (Core and Smart SEO) appear to have installed successfully (registered in the plugins list, activated properly).
But when we go to Plugins > Nop Smart SEO > Settings, there is a 404 trying to find the file path.
This is for NopCommerce 2.8.
Please advise.
Hi jianni,
Can you try adding a few empty spaces in your Global.asax file (as described here)?
Thanks
10 years ago
We have version 3.1. The issue is still occurring even with the specified settings above that, like you said, appear to be set correctly.
This is another screenshot from this morning of the report:
http://oi61.tinypic.com/29yjtah.jpg
Should we reinstall the plugin or upgrade to 3.2?
This is another screenshot from this morning of the report:
http://oi61.tinypic.com/29yjtah.jpg
Should we reinstall the plugin or upgrade to 3.2?
The least you can do is to update the plugin to the latest version for 3.1 as described here.
Just make sure you stop the Reminders scheduled task (during the update) and also make it run every 10 minutes or every 1 hour. Then restart the application so that the new interval for the scheduled task is applied.
It would be best if you can upgrade to 3.2 too.
Best Regards,
Nop-Templates.com Team
10 years ago
searching product according to Specification Attributes
Hi burkay,
Yes, you can search products according to specification attributes with the Ajax Filters.
The Ajax Filters are working fine on mobile devices as you can see in all our responsive themes. Open the demo of any of the themes on a mobile device and you are able to use the Filters.
Are you talking about the Mobile theme in nopCommerce that comes with nopCommerce?
Please note that none of the UI plugins work for this theme as it uses different markup and different widget zones and also is based on jQuery Mobile. All our plugins are fully compatible with the desktop themes for nopCommerce, no matter if they are responsive or not.
Hope this helps!
Best Regards,
Nop-Templates.com Team
10 years ago
We had the reminder set to 1 as you stated. Still this was showing in the report.
http://oi58.tinypic.com/1571wfr.jpg
http://oi58.tinypic.com/1571wfr.jpg
That is really strange. Can you tell me which version of the plugin are you using?
Probably the reminder has been configured to send more than 1 message and the interval between messages to be 1-2 minutes and also the Reminders scheduled task should run every 1-2 minutes as well.
Anyway we couldn't reproduce it and I am sure that the specified settings above will work for you.
Please let me know if you have any further issues with this.
Best Regards,
Nop-Templates.com Team
10 years ago
hi,
does it have mobile support for ajax filter?
does it have mobile support for ajax filter?
Hi burkay,
What do you mean by mobile support?
Thanks
10 years ago
The settings are a little confusing. Abandoned cart reminders were being sent to customers repeatedly, some received 6 reminders in 20 minutes. We've adjusted the settings below:
Can you explain how it would work at in this instance to confirm we resolved this issue.
Number of Messages to Send Per Customer: 1
Condition Met Date Later Than: Days
Condition Met Date Later Than: 2
Condition Met Date Earlier Than: Hours
Condition Met Date Earlier Than: 4
Interval Between Messages In: Days
Interval Between Messages In: 1
Can you explain how it would work at in this instance to confirm we resolved this issue.
Number of Messages to Send Per Customer: 1
Condition Met Date Later Than: Days
Condition Met Date Later Than: 2
Condition Met Date Earlier Than: Hours
Condition Met Date Earlier Than: 4
Interval Between Messages In: Days
Interval Between Messages In: 1
Hi,
It is not possible to send 6 emails for 20 minutes if you have set the number of messages to be only 1. Your current settings look fine to me.
Thanks
10 years ago
is possible to do it in another way?
If you don't want the Zoom functionality then you can disable the Cloud Zoom plugin and then you will have the default nopCommerce click to zoom.
Hope this helps!
Best Regards,
Nop-Templates.com Team
10 years ago
Looks like it was hung. I cleared cache and everything yesterday today when I got back to it the conditions were there. What I am finding is if I have two or more stores open I need to enter admin via the store where the condition was NOT set to see the condition in the admin module, that was saved in the other instance. But I can see the ribbon results for stores which the condition was set for. It's a cache memory thing.
I noticed that the values under type category for the conditions are not store agnostic in the admin module. I have to enter the admin module from the store where the category is published or I cannot see the values for type category in the value dropdown.
limited to stores is not checked, but when I check all stores it still filters for the store in which the admin module was accessed through.
Not sure if that's the intended behavior, but it actually works in my favor since I have so many categories and subcategories. Just had me scratching my head for a bit wondering where the categories went.
I noticed that the values under type category for the conditions are not store agnostic in the admin module. I have to enter the admin module from the store where the category is published or I cannot see the values for type category in the value dropdown.
limited to stores is not checked, but when I check all stores it still filters for the store in which the admin module was accessed through.
Not sure if that's the intended behavior, but it actually works in my favor since I have so many categories and subcategories. Just had me scratching my head for a bit wondering where the categories went.
Hi jeffahart,
We will double check what you are talking about that the conditions are not store agnostic and will let you know.
Best Regards,
Nop-Templates.com Team
