Bugs

Topic for reporting any Nop Smart Product Collections plugin problems.

IMPORTANT NOTE: There is a known issues with installing new plugins in nopCommerce. Please read this post for more information how to resolve it.

Hi. In Category Product Collections, the Tab Builder for any Category cannot be re-opened. You have to delete it and start again if you wish to make any changes.

Hi Don.

Could you please submit a ticket and provide access to your store so that we can investigate and advise?

When a tab is added for a category. The sort method selection should only pull items from the selected Category.


















Example is when I have a tab called sale, and select on sale in sort method. It should only select sale items from the selected category and not all sale items.

Hi

When trying to configure Nop Smart Product Collections with Category Product Collections option there seems to be a problem with loading the products - in the preview it does not load any products from the selected category, and it is also not displayed on the homepage.

There is also an expectation that gets thrown:

Method not found: 'System.Threading.Tasks.Task`1<Nop.Core.IPagedList`1<Nop.Core.Domain.Catalog.Product>> Nop.Services.Catalog.IProductService.SearchProductsAsync(Int32, Int32, System.Collections.Generic.IList`1<Int32>, System.Collections.Generic.IList`1<Int32>, Int32, Int32, Int32, System.Nullable`1<Nop.Core.Domain.Catalog.ProductType>, Boolean, Boolean, System.Nullable`1<System.Decimal>, System.Nullable`1<System.Decimal>, Int32, System.String, Boolean, Boolean, Boolean, Boolean, Int32, System.Collections.Generic.IList`1<Nop.Core.Domain.Catalog.SpecificationAttributeOption>, Nop.Core.Domain.Catalog.ProductSortingEnum, Boolean, System.Nullable`1<Boolean>)'.

Is it really an issue or am I doing something wrong? Thanks

Greetings,

Thank you for reaching out to us!

Could you please raise a ticket in our support system and provide us with information like your nopCommerce version, as well as the exact version of our products that you are using (which you can find under Nop-Templates -> System Information in the administration).

I tried to raise a ticket but Nop Smart Product Collections plugins is not in the list there

Hi,

If you have an active license for the plugin or any theme of those which come with the Smart Product Collections plugin in your account, you should see the plugin in the list or simply choose the theme.

I think, however, that we received a ticket in this regard last week, so please ignore this reply if that was your ticket.

Hello, hoping to get a response here.
We are seeing some serious issues with your Smart Product Collections Plug-in.

We are trying to improve our Google SEO position for some time to make our site respond faster for our main page for both Desktop and Mobile per Google’s requirements.

So, for our first issue we found that one of the plug-ins used for the Main Page Banners, had the Preload setting turned off.
So, when we  toggle this setting in the the Banner Image Carousel plug-in to have it pre-load the first image,  this showed an improved score.

However, we’re seeing that the Smart Product Collections is not pre-loading any images and blocking for Time to Interactions and Fully Loaded time.

The Featured Products Element just keep spinning.

Is there a way that the images for the first tab group of the Featured Products can be pre-loaded to improve the site response on first load?

We also have CDN with CloudFlare with Argo enabled, but still when we test for real-world Broadband simulation 20/5Mbps, we don’t favour very well.
In our latest speed tests, it took over 5 seconds waiting for SPC for Time to Interactive.


Please advise how to have Pre-Load Images option for First Featured Products Tab images, this would be the best solution to improve main page load time significantly.

Awaiting your positive response.

Thanks,
Tony