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Credit Card is not rendered correctly with 7Spikes Checkout plugin

houmam
8 years ago
#12540 Quote
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When I installed the plugin "SevenSpikes.Nop.Plugins.RealOnePageCheckout", the credit card form was not rendered correctly.

Please check this link: http://prnt.sc/c78wm9

thanks,
nikola.dragiev
8 years ago
#12543 Quote
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Hello,

We tried to reproduce the problem, but such was not visible. Are you sure that you are not using an outdated version of the plugin. Wich version of the plugin are you using? You could try downloading Nop One Page Checkout Plugin again from our website and try to replace it with the one in your website.
Best regards,
Nikola Dragiev
Nop-Templates.com
houmam
8 years ago
#12546 Quote
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Thanks for your replay. Actually we are using the last version 3.70. It seems it is a responsive issue because when we resize the browser it looks better.

Full screen: http://prnt.sc/c78wm9
After resize the browser: http://prnt.sc/c7c8t3
nikola.dragiev
8 years ago
#12555 Quote
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Hello,

Since we are not able to reproduce that problem will it be possible for you to send us a livestore link to your website. If you don't want the link to be visible by other visitors of the forum maybe you could send it with  Personal Message or submit a ticket.
Best regards,
Nikola Dragiev
Nop-Templates.com
houmam
8 years ago
#12556 Quote
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Thank, I will. But i just want to mention that the theme does not have a problem with default "one page checkout". The problem occurrs when "SevenSpikes.Nop.Plugins.RealOnePageCheckout" plugin is enabled
nikola.dragiev
8 years ago
#12557 Quote
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Hello,

The problem looks to be that the /Plugins/SevenSpikes.Nop.Plugins.RealOnePageCheckout/Themes/uptown/Content/RealOnePageCheckout.css  file is missing. Could you please see if the file is there and if no you can find it in our theme's package. Also, make sure that in General Settings you have selected Uptown as your theme.
Best regards,
Nikola Dragiev
Nop-Templates.com
houmam
8 years ago
#12567 Quote
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You are right, the folder "uptown" is missing under "SevenSpikes.Nop.Plugins.RealOnePageCheckout/Themes". So how can i get this folder. I have the ultimate collection 3.7.572.20010 even though the uptown theme is not supported.
nikola.dragiev
8 years ago
#12569 Quote
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Hello,

Will it be possible for you to submit a ticket on that subject. Then if necessary we can send you the additional files.
Best regards,
Nikola Dragiev
Nop-Templates.com