Profile: Valentin

Hello JRon,

In order to have a Category collection, you need to have a Category and products associated to it. You need to be able to access that Category's page, too.

With Custom products you have no such page. This is precisely why the Smart Product Collections plugin has a separate section for Custom Product Collections.


You can always create a custom category with the products you want to show and then use the Category Product Collection functionality, otherwise, the Custom Product Collections is the only way to go.

As for the featured products, you are correct, the Show on home page option marks them as featured. There must be another issue there. You can submit a ticket for that so we can investigate what the problem might be.

Greetings bcdiesel,

are you using some of our themes or are you using just the plugin?

In your admin panel when you go to Nop-templates -> Plugins -> JCarousel -> Manage Carousels and then click Edit on your Manufacturers carousel, you will see two checkboxes - Arrows navigation and Show title.

If these two checkboxes aren't checked then the arrows and the title will not show.

If you check these two and they still don't show then you need to submit a ticket and include a link and admin credentials for your site in it.

Please do not post your credentials here because other users will be able to see them, too.

Hey RobbyBassic,

to investigate what the issue might be we need a link with an example from your site. Please submit a ticket for this issue and include a working link to such a product and admin credentials for your site.

Do not post your credentials here in the Forum because other users will be able to see them, too.

Greetings Peppi,

yes, you can achieve this but you need to set conditions to all the plugins you want to use, not only the sliders.

For example, you can set an Anywhere slider to appear in widget-zone-1 only if the is user has a role of Guest and you can set a Jcarousel in the same widget zone but set it to appear only if the user is registered.

Hope this was helpful.
Have a nice day!

Greetings Tommy,

yes, there is no scroll to top button in the Emporium theme.

Greetings shahhir,

if you want to show the image in the drop-down menus you have to use the Anywhere Sliders plugin and to set it up to show in the categories-banner widget zone, like we are doing in our demo - see here.

For the Tiffany there we are using a combination of the Mega menu and the Anywhere sliders plugins to achieve this functionality.

Greetings gruddle,

In order to investigate this issue we need access to your site so please, submit a ticket for this issue and include a link to your site and admin credentials in it.

Please, do not post your admin credentials here, because they will be visible to all our users.

Have a nice day!

Greetings,

it seems you have an element which is stretching the whole page on mobile. As we inspected your site we found a large image with payment logos which you have inserted in a topic-page.

As I mentioned in the ticket, if you add the following code to your Custom Head Styles section, the problem should disappear:

.topic-block-body img {
     height: auto;
     max-width: 100%;
}

Greetings,

can you please provide us with a screen-shot of the exact element you need to change the height to, because there are many elements in the MegaMenu and the height of the menu is usually set by the inner rows of elements.

Greetings again,

you are allowed to do any kind of modification to your theme, but we cannot provide support for issues that aren't caused by our products.