Profile: iliyan.tanev

Hi,

Maybe you have Do Not Override Default Category Meta Data settings checked and you have default meta data for you categories. Can you make sure that this is not the case ? 

Hi,

Yes, it does when the panels have enough options to stretch more than 300 px in height. Maybe your css is cached. Can you make sure that the styling is loaded for your site by expecting your css with Chrome Developer Tools ?

Hi,

Can you provide us with the path to your css file ? Also, make sure that the css file you are changing belongs to the active theme on your website.

Hi,

You can set it in Plugins\SevenSpikes.Nop.Plugins.AjaxFilters\Themes\YourTheme\Content\AjaxFilters.css, if you are using one of our themes. 

Play around with the max-height property so you can adjust the panel height according to your liking. 

Hi,

It's not from the trial version. Maybe the theme you are using does not have the widget zone(s) you are choosing. What theme are you using  ?

Hi,

I just tried it and it seems to be working fine on our demo site. Can you guide us step by step through the steps you are performing to reproduce the problem including what product are you adding to the cart, does this product have required attributes and etc.

We are looking forward for your response!

Hi,

This is not a setting. You can think of it as a on/off switch that is set depending on the already filtered options and the available filter options. It is set from the PrepareSpecsFilters method in the CatalogPagingFilteringModel called from the CatalogController in the Category action (around line 589).

The box you are seeing is the default nopCommerce attribute filters. The SpecificationFilter.Enabled switch should be set to false when you have our AjaxFilters plugin enabled, set to ActiveWidgetSystemNames, having widget zone set for it and at least one kind of filter enabled (attributes, specifications, price range, etc.). You apparently have this things or our filters wouldn't show.

Do you have custom modifications ? If not it would be best to raise a ticket and send us your database so we can reproduce the problem.

Hi,

Go to your Administration -> Catalog -> Products -> Your product -> Edit and make sure that your have Old Price and Price filled. 

Hope this helps!

Hi,

Are you sure that the Username, Password and Security Token that you have entered in the plugin settings, are correct ? 

Hi,

If you want the old and new prices to appear in the Ribbon, currently it is not possible, because there are no tokens for new and old price. There are only for price difference. It would be best if you suggest this in our User Voice portal.

If you want it to look like exactly like the Allure site, the Sale you are seeing is the ribbon and the prices are just the Old Price and the Price.

Hope this helps!