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Bugs
10 years ago

Support wrote:
I am surprised with your statistic that 25% of the browser activity is IE 8 - http://theie8countdown.com/, but this is not the goal of our discussion.

What I tried to explain in my previous post is that the theme works on IE 8 - you can open the demo and browse freely the theme. My main goal was to explain that no mobile devices use IE 8 and that is why resizing the browser as seen on your demo does not make sense. I doubt that any customer will open a site and normally will start resizing the browser. If you browse normally the theme in IE 8 without resizing the browser, the theme works fine.

But we are going to fix these issues so that even when resizing the browser in IE 8 the layout will not change even though that this is not a real live scenario.


That's great news and truly appreciated.  In response to your other comments, this is going off-topic now so Ill try to keep it short.  

1. Its a huge mistake for developers to assume the "right" way users should be using their software, or that how they use their software should be whats considered "normal."  I have no idea how others will use my software, but it has to work right regardless.

2. Your stats are skewed because they focus on browsing, not e-commerce which is what we really care about.  Its changing, but most e-commerce still occurs on the desktop which IE8 still dominates:

http://www.netmarketshare.com/browser-market-share.aspx?qprid=2&qpcustomd=0

Anyway, off-topic rants aside, thanks again for the great support.  Its much appreciated!

Bob


Bugs
10 years ago

Support wrote:
So resizing the browser as shown on your video does not make much sense unless you open the theme from a very old computer with a very small resolution.


I couldn't disagree more.  Despite Microsoft's best efforts, almost 50% of all businesses still use XP and (last I checked) 20-25% of all browser activity is still IE8.  I think its very poor judgement to say that that large of a percentage of the market share needs to use our websites in "a certain way" or the website will not work properly.  Again, maybe I'm missing something, but this seems a fixable issue so I'm not sure why you wouldn't want your templates to work properly regardless of the client.  If its your official stance that you don't intend to support IE8 that's one thing, but to say that known bugs are acceptable for a browser you do support seems misguided.

If you don't think its worthwhile to fix the issue on your side, could you give some suggestions as to how you would resolve the issue via CSS mods (non-source changes) without breaking the other browser / device responsive features?  Also, just so I know, do you intend to look into the other IE8 issues in the video (The product list view for example which had nothing to do with client width?)

Support wrote:
If I understand correctly you are saying that you miss the Payment Method step in the checkout process in the Nop Smart Theme. The payment method is part of the nopCommerce checkout progress that we do not modify, but just style. Can you please make sure that you have configured your payment methods correct. Also make sure that the product you are testing with has price greater than 0 so that there is amount to pay and payment method to choose. You can test on our demo and see whether you can reproduce the issue.


Your demo is currently working as expected so this must be issue on my end.  We price our products dynamically via a web service so its certainly possible that the underlying price is 0 even though that's not the price of the actual product.  Ill look there.

Thanks!

Bugs
10 years ago

Boyko wrote:

There is no need to uninstall/install everything. You can read this article of how to update a theme ...


Well, the good news is that after following these instructions (I didnt remove the old themes first before installing the new ones) the menu issue I reported seems to be resolved.  The bad news is that the IE8 issues are still there.  You can see them on your own demo site for the theme so its definitely something on your end:

http://screencast.com/t/TksIoKEFP2


Also, I noticed today that the theme is not respecting certain Payment Methods (Admin -> Configuration -> Payment -> Payment Methods).  I enabled a few of the payment methods on my demo site (of particular importance to me is PurchaseOrder) & the Smart theme never opened the dialog allowing me to choose from the available payment methods on checkout.  Instead it went directly to the credit card form.  If I deactivate a credit card option and only have PurchaseOrders enabled it does not allow checkout at all.

Bugs
10 years ago

Assuming I upgraded properly Im still seeing the reported issues in the latest build (3.2.725.10171).  I just stopped my app pool and overlaid the new themes / plugins.  Do I need to completely unintall / reinstall everything?

Here's what Im seeing in regards to the menu height issue reported earlier:

http://screencast.com/t/Rwwv51vsn9

... and here's what Im currently seeing in IE8 (FWIW I dont see the "View As List" option in Chrome):

http://screencast.com/t/IvkAjYhLOgH


Bugs
10 years ago

A few more questions / possible bugs I noticed while playing around

1. The theme doesn't appear to be IE8 compatible.  

2. Opening the mobile menu and selecting an option forces the page header down the height of the menu.  Here is an example of a height element being added to HeaderMenuParent on my site:  

element.style {
height: 633px;
margin: 0px 0px 25px;
}


This may be fixed as I cant reproduce it on your demo site?!?

3. This may be a newb thing with me and your themes & plugins, but if in the nopMegaMenu settings I uncheck "Enable Responsive Menu," the main menu still "responds" to the client size and switches the the "= Menu" option.  At that point the app is broken since the Mobile Menu (properly) doesn't load.  I would think disabling the responsive menu would cause the menu to stay the same regardless of client size?!?

10 years ago

Im new to both nopCommerce and your templates so forgive me if I'm missing something obvious, but no matter what I put in the "Custom Head Styles" for the nop Smart Theme plugin they dont seem to make it into my site.  I performed similar changes in the nop Motion Theme and it worked as expected.

Here's a sample in case its something on my side:

.header-lower {
background: #117EF5 url('/nopGeddes/content/images/circles.png') no-repeat;
}

Please let me know if I'm doing something wrong or if this is a bug.

Thx!

BTW - Im running version 3.2.581.9997

10 years ago

I have modified the Register and Log in view nop3.2. But after I change the theme it only works for the 'Electronics', the other theme it does not work. I have The following themes:
Alfresco
Alicante
Beauty
Electronics
Fashion
Jewelry
Lighthouse
NeoFashion
Playground
ShopAll

So, What can I do when I change the default view of nop system.