Profile: anton_ivanov

Hi,

This issue is fixed in the latest version of the Real One Page Checkout plugin. You will need to update your plugin.

You can read more on how to update a plugin in this article from our documentation.

Hello,

Thank you for reporting this!
We've been able to reproduce this issue and are currently investigating how to fix this.
I will write here as soon as we have a fix or more information regarding this issue.

Hello,

The Shipping Adress will not show if you do not have any active shipping methods. And since UPS, for instance, needs a Shipping Address Country to be selected in order for it to show you will get that "deadlock" on the Checkout page where you wouldn't get the shipping methods active because there is not shipping address and you will not get the shipping address since there are no shipping methods.

You can avoid this issue by selecting a default shipping country from the Default Shipping Country setting in Administration -> Nop-Templates -> Plugins -> One Page Checkout -> Settings -> General Settings. You can also check the Preselect Last Customer Shipping Address  setting so that the last shipping address will be preselected for your returning customers.
That will choose a shipping country for your clients when the Checkout page is loaded which means that the shipping method will be active and the shipping address will show. Your clients can change that country anytime they want during the checkout process (while they are on the checkout page).

Hope that helps!

Hello,

Are you uploading the image from the Beauty theme's plugin? If not, you should upload it from there.
Our themes use the Logo Image uploaded in their plugin's Logo Image setting.

You should go to Administration -> Nop-Templates -> Themes -> Beauty -> Settings and upload your image in the Logo Image setting.

Hope that helps!

Hello,

After you see the 24h support message you will need to scroll down, fill the fields, write the ticket information in the Message field and click submit a ticket button.

Please, try again if you haven't done that.

Hello,

We cannot seem to reproduce your problems. I would ask you to submit a ticket with your store's URL and admin credentials.

I see you didn't manage to submit a ticket last time. Can you try to do so through here?

Hello,

You can follow our documentation on:
- How to install a plugin
- How to update a plugin

Hope that helps!

Hello,

Thank you for suggesting this idea. We have not planned to implement such a functionality but I see how it could be useful to our clients.
Can you suggest it over at our UserVoice?

Hello,

Thank you for reporting this issue.

This issue has been fixed and a new version of the theme has been released where the bug is not longer present. If you are still having this issue you can download the latest version of the theme and just replace the ~/Themes/Venture/View/Product/ProductTemplate.Grouped.cshtml file with the one from the newly downloaded theme.

Hope that helps!

Hello,

Unfortunately, adding the grouped product to the campaign will not result in a discount of the child products. You will have to separately add the child products to the campaign in order for them to get the discount.

Hope that helps!