Profile: anton_ivanov

Hello,

Are you uploading the image from the Beauty theme's plugin? If not, you should upload it from there.
Our themes use the Logo Image uploaded in their plugin's Logo Image setting.

You should go to Administration -> Nop-Templates -> Themes -> Beauty -> Settings and upload your image in the Logo Image setting.

Hope that helps!

Hello,

The "New Products" page is located in http://yourStore.com/newProducts where http://yourStore.com is the URL to your store. You should be able to access the page if you've enabled it from the catalog settings

All products that are marked as new will show on that page.

Hope that helps!

Hello,

After you see the 24h support message you will need to scroll down, fill the fields, write the ticket information in the Message field and click submit a ticket button.

Please, try again if you haven't done that.

Hello,

We cannot seem to reproduce your problems. I would ask you to submit a ticket with your store's URL and admin credentials.

I see you didn't manage to submit a ticket last time. Can you try to do so through here?

Hello,

You can follow our documentation on:
- How to install a plugin
- How to update a plugin

Hope that helps!

Hello,

Thank you for suggesting this idea. We have not planned to implement such a functionality but I see how it could be useful to our clients.
Can you suggest it over at our UserVoice?

Hello,

Thank you for reporting this issue.

This issue has been fixed and a new version of the theme has been released where the bug is not longer present. If you are still having this issue you can download the latest version of the theme and just replace the ~/Themes/Venture/View/Product/ProductTemplate.Grouped.cshtml file with the one from the newly downloaded theme.

Hope that helps!

Hi,

If you have enabled the Ajax Filters on your search page the ProductService SearchProducts will not get hit because the Ajax Filters use their own method to get and display products.
You will need to disable the filters on your search page by unchecking the Show Ajax Filters on Search Page from Administration -> Nop-Templates -> Plugins -> Ajax Filters -> Settings -> Integration Settings.

Note: You cannot customize the search functionality with the Ajax Filters plugin enabled on the search page because our source code is not open for our clients.

Hope that helps!

Hello,

Unfortunately, this functionality is available only in the Instant Search plugin. I suggest you try using it. You can enable it from Administration -> Nop-Templates -> Plugins -> Instant Search -> Settings.
Your search will stay the same, Instant Search will just add additional functionalities, like autocomplete dropdown, advanced category, manufacturer and vendor search and much more.
Actually, our demo store uses the Instant Search you can. You can see it here.

Hope that helps!

Hello,

In order for the search to always search in descriptions you will need to check the Search in Descriptions setting in Administration -> Nop-Templates -> Plugins -> Instant Search -> Settings.

Hope that helps!