Profile: anton_ivanov

Hello,

Unfortunately, adding the grouped product to the campaign will not result in a discount of the child products. You will have to separately add the child products to the campaign in order for them to get the discount.

Hope that helps!

Hello,

I am not sure if I understand you correctly. Your blog picture (that is shown on the home page) is no longer present after the upgrade to 4.0?
Can you elaborate more? Also example of the problem would help alot.

Hello Mark,

The issue you are having is that the script from Filters.min.js is executing before the jquery.address-1.5.min.js is loaded.
It is, in fact, coming from the Rocket Loader. Generally, loading the scripts asynchronously is a bad idea because of problems like that. You are not ensured that the scripts will be loaded in the correct order or that the scripts will be loaded before the javascript execution starts.
We suggest you turn off the Rocket Loader or have Rocket Loader ignore the Ajax Filters scripts.

You can read how to make Rocket Loader ignore scripts in this article. The scripts for the ajax filters are loaded in the ~/Plugins/SevenSpikes.Nop.Plugins.AjaxFilters/Views/NopAjaxFilters/NopFilters.cshtml file

Note: Rocket Loader might cause similar errors in other pages of your store.

Hope that helps!

Hello,

I've just checked that on both my local machine and on the demo store of Pavilion and the instruction I gave you should work.
Can you Submit a Ticket with admin credentials so we can inspect your configuration and see what is causing the advanced search to show?

Hello,

The code you are looking for is moved to the ~/Plugins/SevenSpikes.Nop.Plugins.InstantSearch/Scripts/InstantSearch.min.js.
Unfortunately, since the javascript is minified and not opened to our clients you cannot modify that code anymore.
The logic behind the advanced search is the following:
If you have any of the following functionalities active you will have advanced search:
- search by category
- search by manufacturer
- search by vendor
- search in product descriptions

You can disable all of them from Administration -> Nop-Templates -> Plugins -> Instant Search -> Settings by unchecking the Search in Descriptions setting and selecting "None" in the Search Option setting.

Hope that helps!

Hello Freddy,

The GA plugin should track all page views on your store. It wouldn't be able to track all your searches, however, since your clients can directly select a product from their search without going to the search page. It will only be able to track the searches that go through the search page, unfortunately.  

There isn't really a way to handle this unless you write a custom script to target the drop-down of the instant search.

However, since that isn't related to our products we cannot really help you.

Hope that helps!

Hi Gherda,

I've been looking at your website and found out that the commonsettings.usestoredproceduresifsupported was false. The Ajax Filters plugin will not work if that setting is false since the plugin uses a stored procedure to search products, attributes and specifications in the database.

I've set it to true on your store and now everything works fine.

Hope that helps!

Hello,

We would like to know if you have made any modifications in the Themes\Brooklyn\Views\Shared\_ColumnsTwo.cshtml file. In the file you should have those 3 lines of code:
        @Html.Widget("left_side_column_before")
        @Html.Widget("left_side_column_after_category_navigation")
        @Html.Widget("left_side_column_after")

If you have those lines of code, please remove all 3rd party plugins (that are not from us) from your store and see if the Ajax Filters are working.

Hello Travis,

Thank you for reporting the bug that caused all the templates to show as global. We have fixed this issue in the newest version of the plugin. You can update the plugin to get this bug fix.

You can find more information on how to update a plugin in our documentation.

As for the issue you are having with the Smart SEO plugin, we cannot really help without access to your configuration so we can see what is going wrong. Can you Submit a Ticket with URL and admin credentials to your store?

Hello,

We had clients in the past experiencing timeouts when running Sales Campaigns. Since then we have optimized the plugin to fix any timeout issues. I suggest you update your plugin to the final version.
You can read how to do that in our documentation.

If you still have problems after updating please Submit a Ticket with admin credentials and URL to your store so we can further investigate.

Hope that helps!