Profile: anton_ivanov

Hi,

You can try to exclude the grouped products from the condition of the ribbons by using the Override Product Conditions. Just add the grouped products in the override product conditions grid and select a State "Excluded" for them. This means they will be excluded from the list of products that the ribbon will be displayed on.

This might be a little bit more work than your solution but I think it is cleaner because you do not create excessive specifications that are hard to follow and maintain in the future.

Hope that helps!

Hello,

Yes, there is a way for the grouped products to have the specifications of their child products (the simple products). This is done by simply mapping all of the child products specification options to the grouped products.

This is how we do it on our demo stores. For example, you have Grouped Product and 3 Child Products. You have a specification with different options for each child. The group product will have to be mapped to all of the options of that specification whereas the child products will only have to be mapped to their own options. E.g.:

Child Product 1: should contain Specification Option 1
Child Product 2: should contain Specification Option 2
Child Product 3: should contain Specification Option 3
Group Product: should contain all specification options: Specification Option 1, Specification Option 2, Specification Option 3

This way when you filter with Ajax Filters, for example, the grouped product will be returned every time a specification option that belongs to any of it's child products is selected.

Hope this helps!

Hi,

Yes, sorry in 3.7 our plugin version is inside Administration -> System -> System Information.

I am glad to hear you have resolved this problem! I am gonna explain what I think happened in your case for anyone else reading this topic in the future.

Basically, as you can see from your post some of your plugins are 3.7.1310.22717 while the other part of the plugins are 3.7.308.19278. Your theme's plugin (which was the older version) was searching for an already non-existant setting and causing that error.

Always make sure your plugins are the same version to avoid issues like that.

Hope that helps!

Hello,

You can see all your Nop-Templates installed plugin's versions from Administration -> Nop-Templates -> System Information.

I am not sure if someone from our support team actually updated your theme and plugins since that is not how we usually do things. Furthermore, I could not find a ticket where an FTP access was requested.
Could you lead me to this ticket so I can read it and see what has been done by my colleague?

Also, do you have any files left that have been downloaded from our site before your license expired?

Hello,

Yes, we can arrange a TeamViewer session in a time that is convenient for all of us. That will require you to submit a ticket so we can arrange it.

Hello,

Unfortunately, we cannot reproduce this issue. Can you submit a ticket with URL and Admin Credentials to your store so we can inspect it?

Hello,

Thank you for providing me with an URL. I inspected your store but I wasn't able to find a reason for this problem.
I see you are using some other 3rd party plugins (e.g. the editor on the page you gave me). Can you disable all your 3rd party plugins so we can see if any of them are interfering with the Cloud Zoom plugin and creating this issue?

Hello,

We cannot seem to be able to reproduce this issue. Can you elaborate more? Can you give us a link to a store with this problem so we can inspect it?

Hello,

Can you make sure that the Show Ajax Filters on Search Page setting in Administration -> Nop-Templates -> Plugins -> Ajax Filters -> Settings -> Integration Settings is checked?

Hello,

You cannot limit a category to a certain language.

The only way to achieve this is to use multistore. Create a different store for each of your languages and then limit your category to only certain stores.
This strategy comes with only one disadvantage - you will not be able to use the language selector and will how to think of a different way for your customers to select your language.

Hope this helps!