Profile: nikola.dragiev

Hello,

I forgot to mention that the Plugin is using the Kendo Ui Editor, which source code is included in the Plugin and is available for customization. You can take a look at the options you have to customize it HERE.

Hello,

We can give you a custom CSS code that can increase the width of the Ticket Message Area, but it will be easier for us if you submit a ticket to our ticketing system. This is because we can give you code that will not work on all nopCommerce versions and we are not sure which one are you using, and it will be easier for us to communicate, send files and inspect the solution on your website(if you share it with us in the ticket of course).

For the second request, I'm afraid that we are using a third party text editing integration and we will not be able to change it for you.

Hello,

Can you be more specific about those problems? Maybe you could submit us a ticket about those issues and you can attach images describing them(at the moment the attachment you have linked is not accessible).
Thank you!

Hello,

The problem with the Date is because the blog images are missing. Usually, the Blog images are stored in the database and there should not be a problem when you switch themes. Can you please take a look if you have them in \Content\Images\Thumbs folder in your nopCommerce installation folder. If they are not there maybe something went wrong with the migration of the database. Please write us back to confirm if you find the problem there. Also, will it be possible for you to contact us using our ticketing system, this way it will be easier for us to communicate and the quality of our support will be better.

Hello,

Thank you for your suggestion. It is a very good one, but I think that it is a little to custom and it will not be the best solution for a template. The reason for that is because we will have to either split the logo to an image and a text or we will have to add a new functionality to be able to upload a different logo for mobile resolutions. While the first solution is not recommended for a template the second can be an option for such a problem. We have indeed considered adding the such an option for our clients, but changing the Pavilion template after it was already released will cause a lot of problems to our clients who update their theme regularly. Imagine that you have set up your website a long time ago and after you update to be consistent with the latest version you find out that you will have to design a different logo for mobile resolutions which will be placed in a totally different place than before. Therefore if we decide to include such a functionality it will most likely be for a new theme that we release. If you want to have that layout for your theme, however, you can contact us via our ticketing system and we can give you guidelines on how to achieve that.

Hello,

The setting you have changed is usually intended to work on mobile resolutions and that is why it is called defaultresponsivebreakpointsforthumbnailscarousel. You have set a breakpoint of 3840px, which is basically including all desktop resolutions, so any code you have added in this breakpoint will work on desktop resolutions. This is not the way this setting is intended to work but I don't think that there will be a problem if you leave it as it is. If you want to set the number visible items and number of items to scroll the way we intended it to work, however, you will just have to add two more settings just as the one that you added for the vertical carousel.
Just go to Configuration-> Settings -> All settings (advanced) and add the folowing settings:
cloudzoomsettings.numberofpicturethumbnailsincarousel-defaultclean
cloudzoomsettings.numberofscrollablepicturethumbnailsincarousel-defaultclean

Now if you add a value of 3 to both settings you can get rid of the 3840 breakpoint in the responsive object.

Hello,

Yes, the Cloud Zoom plugin features such an option. You will have to go to Configuration-> Settings -> All settings (advanced) and add setting with the name cloudzoomsettings.ispicturethumbnailscarouselvertical-defaultclean and with value true. Now you just have to add styling to the holder of the carousel.

If you want to enable the carousel to be vertical only on desktop devices you have to change one setting in the same place. Use the search to find the cloudzoomsettings.defaultresponsivebreakpointsforthumbnailscarousel and change is value to:
[{"breakpoint":1001,"settings":{"arrows":false,"dots":true,"vertical":false}},{"breakpoint":600,"settings":{"slidesToShow":4,"slidesToScroll":4,"arrows":false,"dots":true,"vertical":false}},{"breakpoint":400,"settings":{"slidesToShow":3,"slidesToScroll":3,"arrows":false,"dots":true,"vertical":false}}]

I hope I was useful.

Hello,

Usually, the theme's home page layout is thought to use the Smart Product Collections as a navigation throughout the Categories of the Theme. That is why the default Home Page Category boxes are hidden with CSS and are not displaying. However, it is very easy to display them, just add this CSS code inside your Custom Head Styles:

.home-page-category-grid {
    display: block;
}

P.S. The Custom Head Styles text field is located in your Theme's plugin in the Administration -> Nop Templates -> Themes -> Pavilion -> Settings.

Hello,

This is a simple loader effect added to display over the content of the page while the HTML CSS and JavaScript is loading. It will not have any effect on the performance of your website. If you don't like to have it you can remove it very easy. Open the _Root.Head.cshtml razor view file, located in the \Themes\Uptown\Views\Shared folder, locate and delete this line of code:

    <div class=" loader-overlay">
    <div class="loader"></div></div>

Hello,

Thank you for the feedback. We are using our ticketing system to have a better quality support. For example, when you submit a ticket you can specify the product, browser version, nopCommerce version etc. and also you are able to attach files, which is not possible in our Forum. Also when a customer submits a ticket it is assigned to a team member that will provide the best solution, which makes our support faster and more efficient. Reporting bugs is, of course, something that doesn't require a valid license and it is a very important feedback to us. When I suggested you to submit a ticket I had not check that it was not possible for you to do it for that product and I'm sorry about that. Nevertheless, we will examine the issue and will provide you with an answer very soon. You are a valid customer and we hope that you are satisfied with the service we provide. Thank you!